At Crocs, Inc., every career offers a chance to make a real impact. No two journeys look the same. And that's exactly how we like it. Whether you're welcoming customers into our stores, collaborating with global teams at our headquarters, or keeping operations moving at our distribution centers, your impact is real and valued. At Crocs, Inc. you're not expected to fit a mold. You're encouraged to break it and create something better.

Overview

The Role QA Engineer for Crocs, Inc. is responsible for ensuring T1 factories and subcontractors consistently follow Crocs' quality standards, processes, and policies. This role drives cross-functional collaboration with internal teams, factories, and suppliers to prevent and resolve quality issues across sample development, production trials, and mass production. The QA Engineer will support quality risk assessment for new styles, oversee execution of quality control plans and inspections, monitor testing and product disposition practices, and help strengthen factory quality systems and ownership mindset to deliver products that meet Crocs' requirements.

What You'll Do

Drive cross-functional collaboration between factory and Crocs teams to resolve quality issues across sample development and production trials; spearhead DMF/A activities (kick-off, SMS, tear-down, PT meetings) and seasonal new-style quality risk assessments to prevent quality issues in early stages; design and improve quality control systems to coordinate workflows, optimize tool/service distribution, and uphold product quality standards.
Manage the establishment and execution of product quality standards, timely reviews of QA sampling plans, and deployment of QA tools to ensure consistent product quality; oversee first-batch quality evaluations for new styles on day-one production, production line audits for SOP compliance, and final FG inspections in accordance with AQL standards; lead end-to-end handling of customer complaints/returns, including failure analysis, FA report preparation, and verification of corrective/preventive actions for effective case closure.
Communicate quality-related updates, testing results, and performance feedback between internal teams, factories, and suppliers; align all stakeholders on quality protocols, expectations, and mitigation plans to ensure collective accountability for quality goals.
Maintain oversight of material and finished goods testing matrix implementation in factory labs; ensure proper management of B/C grade products through consistent segregation and disposition practices to uphold overall product quality integrity.
Track supplier quality performance against Crocs' requirements; conduct regular performance assessments to identify gaps and drive continuous improvement in supplier quality compliance.

What You'll Bring to the Table

Education: College graduate Major: Not limited Minimum experience: 4 years
Characters: Be good at learning, communicate and team working. Diligent working, responsible, willing to learn new knowledge.
Background: More than 4 years quality engineering or inspect experience in footwear field
Technical skills: Proficiency in development & commercialization process, knowledge of footwear materials, good understanding of shoemaking.
Management skills: Communication, negotiation.
Good MS office skill, fluent communication skill in written and oral English.
Can speak Chinese( Mandarin) is plus point

The Company is an Equal Opportunity Employer committed to a diverse and inclusive work environment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability, or any other protected classification.

At Crocs, Inc. we believe in the power of a blend of in-person and virtual collaboration to drive creativity and strengthen relationships. Your participation in this flexible schedule plays a key role in building a connected and successful team. In-office requirements vary by our work personas: Resident (5 days), Collaborator (4 days), Connector (2-3 days), Explorer (fully remote). This role has been aligned to the Collaborator persona.

Job Category: Corporate

Your Career, Your Way.

Taking the first step in the recruitment process can feel big—we’re here to make it simple, clear, and stress-free.

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Step 1

Ready, Set, Apply!

We are excited you are interested in roles at Crocs, Inc. and we can’t wait to learn more about you.

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Step 2

Talent Review

Our Recruiting team will set up time to get to know you better. We’ll chat about the role, salary expectations, and answer any questions you have about the job, life at Crocs, Inc. and our unique culture. It’s your chance to learn more and see if we’re the perfect fit, together!

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Step 3

Interview

If it may be a fit, we’ll line up interviews with the hiring manager and future teammates so you can get a real feel for the role and who you’ll be working with.

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Step 4

Highlight Your Skills

Come prepared to share examples of your career successes. For technical or specialized roles, we might also ask you to showcase your skills through a case study or a technical assessment. It’s a great way for us to see your strengths in action!

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Step 5

Final Selection

After the hiring team has had a chance to connect with you, we’ll be in touch with next steps. Hopefully, it’s to share some exciting news! If it’s not the right fit this time, we’ll let you know so we can stay connected for future openings. We’re cheering you on either way!

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Step 6

Before You Join Us

Congratulations on joining one of the fastest growing global footwear brands in the world! Before your first day, our teams will guide you through everything you need to know and help you get set up for a smooth start.

What to Expect Along the Way

Every career journey is unique, but we're committed to making the process as transparent and seamless as possible. Here's a look at what you can expect as you explore opportunities with Crocs, Inc.

Your Journey Starts Here

Applying is just the beginning. Once you submit your application, our Talent Acquisition team will review your experience and explore where your skills and aspirations align best within Crocs, Inc.

If there's a match, you'll have the opportunity to connect with recruiters, hiring managers, and future teammates while learning more about our culture, brands, and opportunities.

And even if the timing isn't right for a current role, you'll become part of our talent community, helping us stay connected and consider you for future opportunities that may be the perfect fit!

Where You'll Work

At Crocs, Inc., the way we work varies across our brands, functions, and locations around the world. Depending on the role, opportunities may be onsite, hybrid, or remote. Many of our teams thrive through in-person collaboration, while others offer greater flexibility based on business and team needs.

No matter where you're based, you'll be part of a connected global community focused on innovation, teamwork, and making an impact.

Ready for Your Next Adventure?

Whether you're considering life near the Colorado mountains at our global headquarters, trading your commute for a stroll along Boston's historic streets, or pursuing opportunities in one of our offices around the world, we're here to support your move. Through our relocation partner, we help make the transition as seamless as possible so you can focus on what matters most, starting your next chapter with Crocs, Inc.

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Three friends descending subway station stairs at night wearing Crocs sandals.