Controls Technician

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Job Overview
The Controls Technician provides hands-on technical support for industrial control systems that enable safe, reliable, and efficient operation of automated distribution center equipment.
This role focuses on troubleshooting and maintaining PLC-, HMI-, and SCADA-controlled automation; industrial networks; sensors; drives; and control panels, partnering with Maintenance Technicians and Operations teams to restore uptime quickly and reduce repeat failures.
What You'll Do
- Troubleshoot and restore operation of PLC/HMI/SCADA-controlled equipment across automated material handling and packaging systems (conveyors, sortation, scanners, print/apply, scales, and related control cabinets)
- Use online diagnostics and field verification to isolate faults (I/O, sensors, safety devices, communications) and execute safe recovery actions to minimize downtime
- Diagnose electrical and controls failures involving sensors/photo-eyes, encoders, safety circuits, relays/contactors, power supplies, motor starters, and control wiring using schematics and test equipment
- Support VFDs/servo drives and motor control systems by troubleshooting faults, validating parameters/settings, and coordinating repairs or replacements
- Troubleshoot industrial communications and OT connectivity issues (device drops, addressing, network faults) and coordinate resolution with Controls Engineering and/or IT/OT as needed
- Execute controls preventive maintenance including control panel inspections, device health checks, cleaning/securement, and verification of alarms and interlocks
- Troubleshoot and support scan tunnels and vision systems including Datalogic, SICK, Cognex, Keyence, Zebra or similar
- Support troubleshooting of automation-to-WMS/WCS interfaces including communication, data flow, and system handoffs
- Utilize system diagnostics, alarms, and available data to support rapid fault isolation and recovery
Required Qualifications
- High school diploma or GED; technical certificate or associate degree preferred
- 2+ years of experience supporting industrial automation or controls systems
- Working knowledge of PLC systems with ability to navigate logic for troubleshooting
- Experience with HMI interfaces and alarm/fault diagnostics
- Experience troubleshooting motor controls and industrial electrical systems
- Ability to read electrical schematics and wiring diagrams
- Experience troubleshooting industrial scanning systems, vision systems, or automated data capture technologies
- Military experience in relevant technical fields (electrical, mechanical, automation, avionics, or similar) is considered equivalent to industry experience
- Experience in automated distribution center or manufacturing environments
- Familiarity with Rockwell (Allen-Bradley) and/or Siemens platforms
- Experience supporting scan tunnels, barcode systems, or machine vision platforms
- Familiarity with WMS/WCS environments and interaction with controls systems
- Experience with SCADA or visualization systems
- CMMS experience and strong work order discipline
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability, or any other classification protected by law.
This organization participates in E-Verify .
Job Category: Distribution Center
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What to Expect Along the Way
Every career journey is unique, but we're committed to making the process as transparent and seamless as possible. Here's a look at what you can expect as you explore opportunities with Crocs, Inc.
Applying is just the beginning. Once you submit your application, our Talent Acquisition team will review your experience and explore where your skills and aspirations align best within Crocs, Inc.
If there's a match, you'll have the opportunity to connect with recruiters, hiring managers, and future teammates while learning more about our culture, brands, and opportunities.
And even if the timing isn't right for a current role, you'll become part of our talent community, helping us stay connected and consider you for future opportunities that may be the perfect fit!
At Crocs, Inc., the way we work varies across our brands, functions, and locations around the world. Depending on the role, opportunities may be onsite, hybrid, or remote. Many of our teams thrive through in-person collaboration, while others offer greater flexibility based on business and team needs.
No matter where you're based, you'll be part of a connected global community focused on innovation, teamwork, and making an impact.
Whether you're considering life near the Colorado mountains at our global headquarters, trading your commute for a stroll along Boston's historic streets, or pursuing opportunities in one of our offices around the world, we're here to support your move. Through our relocation partner, we help make the transition as seamless as possible so you can focus on what matters most, starting your next chapter with Crocs, Inc.
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