Sr. Key Account Manager, Family Channel

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Job Overview

At Crocs, Inc., every career offers a chance to make a real impact. No two journeys look the same. And that's exactly how we like it. Whether you're welcoming customers into our stores, collaborating with global teams at our headquarters, or keeping operations moving at our distribution centers, your impact is real and valued. At Crocs, Inc. you're not expected to fit a mold. You're encouraged to break it and create something better.

Overview

The Senior Account Manager for HEYDUDE is responsible for driving growth across assigned wholesale accounts, delivering on sales and profitability targets, and building strong, long-term retail partnerships. This role leads end-to-end account management, identifies new business opportunities, and collaborates cross-functionally to maximize brand performance in the marketplace. Reports to the Director of Sales within the Sales organization.

What You'll Do
  • Drive revenue growth and profitability across assigned accounts by achieving or exceeding sales targets and seasonal objectives
  • Manage end-to-end account ownership, including order acquisition, fulfillment oversight, compliance issues, and returns management
  • Build and execute strategic account plans to grow market share, optimize assortment, and strengthen retailer partnerships
  • Lead sell-in and sell-through performance in partnership with marketing and retail teams; monitor inventory, pricing, and markdown strategies
  • Identify and develop new business opportunities while expanding existing account relationships
  • Analyze sales performance, marketplace trends, and competitor insights to inform strategy and decision-making
  • Deliver compelling sales presentations aligned to seasonal merchandising and brand initiatives
  • Collaborate cross-functionally (e.g., operations, demand planning, finance, marketing) to ensure seamless execution and strong customer experience
What You'll Bring to the Table
  • BA/BS degree in Business, Marketing, or related field-or equivalent experience
  • 7-10 years of sales experience, including 5+ years in footwear and key/strategic account management
  • Strong understanding of the U.S. retail and wholesale landscape, including consumer and market dynamics
  • Proven ability to drive sales growth, manage complex accounts, and influence outcomes with internal and external stakeholders
  • Strong business acumen, including retail math, forecasting, and performance analysis
  • Excellent communication and presentation skills
  • Highly collaborative with the ability to build relationships across cross-functional teams
  • Proficiency in Microsoft Office (Excel and PowerPoint essential); willingness to travel as needed (~50%)
#heydude

The Company is an Equal Opportunity Employer committed to a diverse and inclusive work environment.We accept applications on an ongoing basis.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability, or any other classification protected by law.

Title: Sr. Key Account Manager, Family Channel

Salary or Pay Range: $139,000 - $149,000

Pay offered will vary based on job-related factors such as location, experience, training, skills, and abilities.

At Crocs, Inc. we believe in the power of a blend of in-person and virtual collaboration to drive creativity and strengthen relationships. Your participation in this flexible schedule plays a key role in building a connected and successful team. In-office requirements vary by our work personas: Resident (5 days), Collaborator (4 days), Connector (2-3 days), Explorer (fully remote). This role has been aligned to the Explorer persona.

This organization participates in E-Verify .

This position is eligible to participate in a company incentive program.

This position is eligible for company benefits including but not limited to medical, dental, and vision coverage, life and AD&D, short and long-term disability coverage, paid time off, employee assistance, participation in a 401k program that includes company match, and many other additional voluntary benefits.

The application window is 45 days, but applicants are encouraged to apply as soon as possible after the posting date in order to ensure optimal consideration. The posting will be removed if the job is filled before the application window deadline.

Job Category: Corporate

Your Career, Your Way.

Taking the first step in the recruitment process can feel big—we’re here to make it simple, clear, and stress-free.

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Step 1
Ready, Set, Apply!
We are excited you are interested in roles at Crocs, Inc. and we can’t wait to learn more about you.

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Step 2
Talent Review
Our Recruiting team will set up time to get to know you better. We’ll chat about the role, salary expectations, and answer any questions you have about the job, life at Crocs, Inc. and our unique culture. It’s your chance to learn more and see if we’re the perfect fit, together!​

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Step 3
Interview
If it may be a fit, we’ll line up interviews with the hiring manager and future teammates so you can get a real feel for the role and who you’ll be working with.

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Step 4
Highlight Your Skills
Come prepared to share examples of your career successes. For technical or specialized roles, we might also ask you to showcase your skills through a case study or a technical assessment. It’s a great way for us to see your strengths in action!

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Step 5
Final Selection
After the hiring team has had a chance to connect with you, we’ll be in touch with next steps. Hopefully, it’s to share some exciting news! If it’s not the right fit this time, we’ll let you know so we can stay connected for future openings. We’re cheering you on either way!​

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Step 6
Before You Join Us
Congratulations on joining one of the fastest growing global footwear brands in the world! Before your first day, our teams will guide you through everything you need to know and help you get set up for a smooth start.

What to Expect Along the Way

Every career journey is unique, but we're committed to making the process as transparent and seamless as possible. Here's a look at what you can expect as you explore opportunities with Crocs, Inc.

Your Journey Starts Here

Applying is just the beginning. Once you submit your application, our Talent Acquisition team will review your experience and explore where your skills and aspirations align best within Crocs, Inc.

If there's a match, you'll have the opportunity to connect with recruiters, hiring managers, and future teammates while learning more about our culture, brands, and opportunities.

And even if the timing isn't right for a current role, you'll become part of our talent community, helping us stay connected and consider you for future opportunities that may be the perfect fit!

Where You'll Work

At Crocs, Inc., the way we work varies across our brands, functions, and locations around the world. Depending on the role, opportunities may be onsite, hybrid, or remote. Many of our teams thrive through in-person collaboration, while others offer greater flexibility based on business and team needs.

No matter where you're based, you'll be part of a connected global community focused on innovation, teamwork, and making an impact.

Ready for Your Next Adventure?

Whether you're considering life near the Colorado mountains at our global headquarters, trading your commute for a stroll along Boston's historic streets, or pursuing opportunities in one of our offices around the world, we're here to support your move. Through our relocation partner, we help make the transition as seamless as possible so you can focus on what matters most, starting your next chapter with Crocs, Inc.

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