QA Engineer

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Job Overview
Overview
The Quality Engineer is responsible for ensuring assigned T1 footwear factories and subcontractors in the Cirebon area comply with Crocs, Inc. quality standards, processes, and policies throughout product development, commercialization, and production. The role drives timely resolution of quality issues, verifies effective quality-control execution, and partners with factory teams to strengthen quality management systems, improve product consistency, and build a strong quality-ownership culture. The Quality Engineer will report to the Quality Manager.
What You'll Do
- Drive quality assurance activities across product development, commercialization, trials, and bulk production at assigned T1 factories and subcontractors.
- Conduct risk assessments, first-production evaluations, in-line audits, and AQL final inspections to verify compliance with approved standards and specifications.
- Monitor footwear materials, workmanship, construction, testing, packaging, and production processes; identify risks early and escalate critical concerns promptly.
- Lead root-cause analysis and corrective and preventive action follow-up for inspection failures, consumer complaints, returns, and recurring quality defects.
- Partner with factory quality, production, development, commercialization, and sourcing teams to resolve issues and support on-time delivery of conforming products.
- Maintain accurate inspection reports, test records, quality dashboards, CAP evidence, and product-disposition documentation in required systems.
- Track supplier quality KPIs, analyze defect trends, and recommend practical improvements to reduce rework, claims, and quality-related production risk.
- Coach factory teams on Crocs, Inc. requirements, inspection methods, quality tools, and ownership expectations to strengthen sustainable quality performance.
- Bachelor's degree or diploma in footwear technology, industrial engineering, quality management, manufacturing, or a related field.
- Minimum four years of quality engineering, quality assurance, or inspection experience in footwear manufacturing.
- Strong knowledge of footwear development, commercialization, materials, construction, shoemaking processes, laboratory testing, and AQL inspection principles.
- Demonstrated ability to apply root-cause analysis, corrective action, risk assessment, data analysis, and continuous-improvement tools.
- Strong communication, negotiation, problem-solving, and stakeholder-management skills, with the confidence to challenge and influence factory teams.
- Proficient in Microsoft Office and quality reporting systems; able to communicate effectively in Bahasa Indonesia and English.
- Based in or willing to relocate to Cirebon, with flexibility to travel regularly to assigned factories and suppliers as business needs require
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability, or any other protected classification.
At Crocs, Inc. we believe in the power of a blend of in-person and virtual collaboration to drive creativity and strengthen relationships. Your participation in this flexible schedule plays a key role in building a connected and successful team. In-office requirements vary by our work personas: Resident (5 days), Collaborator (4 days), Connector (2-3 days), Explorer (fully remote). This role has been aligned to the Collaborator persona.
Job Category: Corporate
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What to Expect Along the Way
Every career journey is unique, but we're committed to making the process as transparent and seamless as possible. Here's a look at what you can expect as you explore opportunities with Crocs, Inc.
Applying is just the beginning. Once you submit your application, our Talent Acquisition team will review your experience and explore where your skills and aspirations align best within Crocs, Inc.
If there's a match, you'll have the opportunity to connect with recruiters, hiring managers, and future teammates while learning more about our culture, brands, and opportunities.
And even if the timing isn't right for a current role, you'll become part of our talent community, helping us stay connected and consider you for future opportunities that may be the perfect fit!
At Crocs, Inc., the way we work varies across our brands, functions, and locations around the world. Depending on the role, opportunities may be onsite, hybrid, or remote. Many of our teams thrive through in-person collaboration, while others offer greater flexibility based on business and team needs.
No matter where you're based, you'll be part of a connected global community focused on innovation, teamwork, and making an impact.
Whether you're considering life near the Colorado mountains at our global headquarters, trading your commute for a stroll along Boston's historic streets, or pursuing opportunities in one of our offices around the world, we're here to support your move. Through our relocation partner, we help make the transition as seamless as possible so you can focus on what matters most, starting your next chapter with Crocs, Inc.
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