Director of Marketplaces

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Job Overview

At Crocs, Inc., every career offers a chance to make a real impact. No two journeys look the same. And that's exactly how we like it. Whether you're welcoming customers into our stores, collaborating with global teams at our headquarters, or keeping operations moving at our distribution centers, your impact is real and valued. At Crocs, Inc. you're not expected to fit a mold. You're encouraged to break it and create something better.

Overview

The Director of Marketplaces for HEYDUDE will lead the end-to-end strategy and performance of the brand's business across Amazon, Walmart, Target, and other major and emerging marketplace platforms. This consumer-focused and data-driven leader will be responsible for delivering a consistent brand experience from browse through fulfillment while driving customer acquisition, market share, category expansion, and profitable revenue growth. The Director will lead the U.S. HEYDUDE eTail team and collaborate closely with agency partners, Global eCommerce, merchandising, product, marketing, demand planning, and other cross-functional teams.

What You'll Do
  • Own the strategic vision and growth trajectory of the HEYDUDE marketplace business, driving market share gains, category expansion, customer acquisition, and profitable revenue growth across Amazon, Walmart, Target, and emerging platforms.
  • Manage annual marketplace budgets and forecasting, establishing clear performance goals and using data and marketplace insights to identify risks, opportunities, and actions needed to deliver business results.
  • Lead and influence agency partners to deliver best-in-class retail readiness, including content, search engine optimization, product detail page optimization, ratings and reviews, Brand Store experiences, catalog management, and conversion-driving assets.
  • Develop marketplace-specific activation and advertising strategies that maximize traffic, conversion, and incremental revenue during key commercial moments, leveraging both internal and agency capabilities.
  • Partner with merchandising and product teams to identify assortment gaps, establish launch priorities, and develop marketplace-exclusive opportunities that accelerate growth and increase market share.
  • Partner with cross-functional teams to align marketplace strategies with key eCommerce initiatives, promotions, demand planning, brand marketing, and broader organizational priorities.
  • Collaborate with the HEYDUDE Global eCommerce team to share marketplace insights and platform opportunities, establish brand-wide standards, and create a consistent consumer experience across channels.
What You'll Bring to the Table
  • Bachelor's degree in business, marketing, or a related field, or an equivalent combination of relevant education and professional experience.
  • Seven or more years of B2C eCommerce experience, with demonstrated success growing an enterprise-level Amazon business across both Fulfillment by Amazon and Fulfilled by Merchant structures.
  • Three to five years of experience leading and developing eCommerce talent, with a demonstrated ability to build high-performing teams and enable strong business results.
  • Proven success leading businesses through significant scale, with experience managing a marketplace business of $100 million or more preferred.
  • Demonstrated ability to develop annual marketplace strategic plans, budgets, and forecasts that align with departmental and organizational performance goals.
  • Deep knowledge of Amazon 3P and marketplace best practices, including retail readiness metrics, marketplace SEO, content optimization, catalog management, advertising, and conversion rate improvement strategies.
  • Experience managing external marketplace agencies and driving accountability against clearly defined objectives and measurable business outcomes.
  • Demonstrated success building strong cross-functional relationships, launching and scaling new product categories, advocating for marketplace priorities, and expanding market share in highly competitive environments.
#heydude

#LI-AE1

The Company is an Equal Opportunity Employer committed to a diverse and inclusive work environment.We accept applications on an ongoing basis.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability, or any other classification protected by law.

Title: Director of Marketplaces

Salary or Pay Range: $176,000 - $186,000

Pay offered will vary based on job-related factors such as location, experience, training, skills, and abilities.

At Crocs, Inc. we believe in the power of a blend of in-person and virtual collaboration to drive creativity and strengthen relationships. Your participation in this flexible schedule plays a key role in building a connected and successful team. In-office requirements vary by our work personas: Resident (5 days), Collaborator (4 days), Connector (2-3 days), Explorer (fully remote). This role has been aligned to the Collaborator persona.

This organization participates in E-Verify .

This position is eligible to participate in a company incentive program.

This position is eligible for company benefits including but not limited to medical, dental, and vision coverage, life and AD&D, short and long-term disability coverage, paid time off, employee assistance, participation in a 401k program that includes company match, and many other additional voluntary benefits.

The application window is 45 days, but applicants are encouraged to apply as soon as possible after the posting date in order to ensure optimal consideration. The posting will be removed if the job is filled before the application window deadline.

Job Category: Corporate

Your Career, Your Way.

Taking the first step in the recruitment process can feel big—we’re here to make it simple, clear, and stress-free.

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Step 1
Ready, Set, Apply!
We are excited you are interested in roles at Crocs, Inc. and we can’t wait to learn more about you.

02

Step 2
Talent Review
Our Recruiting team will set up time to get to know you better. We’ll chat about the role, salary expectations, and answer any questions you have about the job, life at Crocs, Inc. and our unique culture. It’s your chance to learn more and see if we’re the perfect fit, together!​

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Step 3
Interview
If it may be a fit, we’ll line up interviews with the hiring manager and future teammates so you can get a real feel for the role and who you’ll be working with.

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Step 4
Highlight Your Skills
Come prepared to share examples of your career successes. For technical or specialized roles, we might also ask you to showcase your skills through a case study or a technical assessment. It’s a great way for us to see your strengths in action!

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Step 5
Final Selection
After the hiring team has had a chance to connect with you, we’ll be in touch with next steps. Hopefully, it’s to share some exciting news! If it’s not the right fit this time, we’ll let you know so we can stay connected for future openings. We’re cheering you on either way!​

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Step 6
Before You Join Us
Congratulations on joining one of the fastest growing global footwear brands in the world! Before your first day, our teams will guide you through everything you need to know and help you get set up for a smooth start.

What to Expect Along the Way

Every career journey is unique, but we're committed to making the process as transparent and seamless as possible. Here's a look at what you can expect as you explore opportunities with Crocs, Inc.

Your Journey Starts Here

Applying is just the beginning. Once you submit your application, our Talent Acquisition team will review your experience and explore where your skills and aspirations align best within Crocs, Inc.

If there's a match, you'll have the opportunity to connect with recruiters, hiring managers, and future teammates while learning more about our culture, brands, and opportunities.

And even if the timing isn't right for a current role, you'll become part of our talent community, helping us stay connected and consider you for future opportunities that may be the perfect fit!

Where You'll Work

At Crocs, Inc., the way we work varies across our brands, functions, and locations around the world. Depending on the role, opportunities may be onsite, hybrid, or remote. Many of our teams thrive through in-person collaboration, while others offer greater flexibility based on business and team needs.

No matter where you're based, you'll be part of a connected global community focused on innovation, teamwork, and making an impact.

Ready for Your Next Adventure?

Whether you're considering life near the Colorado mountains at our global headquarters, trading your commute for a stroll along Boston's historic streets, or pursuing opportunities in one of our offices around the world, we're here to support your move. Through our relocation partner, we help make the transition as seamless as possible so you can focus on what matters most, starting your next chapter with Crocs, Inc.

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