Sr. Merchandise Planner, DTC

Woman seated on a silver suitcase wearing green Crocs clogs.

Job Overview

At Crocs, Inc., every career offers a chance to make a real impact. No two journeys look the same. And that's exactly how we like it. Whether you're welcoming customers into our stores, collaborating with global teams at our headquarters, or keeping operations moving at our distribution centers, your impact is real and valued. At Crocs, Inc. you're not expected to fit a mold. You're encouraged to break it and create something better.

Overview

The Crocs, Inc. team is seeking a Senior Merchandise Planner, DTC, to lead and elevate our eCommerce and Retail Planning initiatives for the Americas market. In this senior-level role, you will be responsible for crafting and delivering sophisticated demand plans for both core and new product lines, ensuring inventory optimization and driving profitable growth strategies. As a Senior Merchandise Planner, DTC, you will serve as a strategic thought partner, fostering cross-functional collaboration with commercial leaders to orchestrate demand reviews, consolidation processes, and seamless seasonal transitions across the organization. Your oversight will span multiple high-impact categories, including Clogs, Lifestyle, and Sandals.

You will own and improve the Open to Buy and Demand Review process, set detailed inventory policies passionate about products, and deliver deep-dive analyses to advise executive-level decision-making. Bringing to bear a data-driven attitude and a proactive approach to market trends, you will generate powerful insights to accelerate sales performance and improve inventory efficiency. This position is ideal for an expert individual contributor eager to build a significant impact in a fast-paced, growth-focused environment.

What You'll Do
  • Lead comprehensive weekly and monthly analyses to evaluate sales performance across DTC channels, assess inventory turnover, and measure assortment efficiency
  • Prepare and deliver strategic reports that identify major trends, highlight sales opportunities, and provide actionable recommendations for assortment optimization to accelerate speed and growth
  • Oversee Product Life Cycle Inventory management and conduct sophisticated SKU productivity assessments to maximize profitability
  • Apply sales data to generate insights that inform revenue-driving strategies, enhance decision-making agility, and improve inventory turnover rates
  • Monitor and interpret market trends across all channels, analyze sell-in and sell-out metrics, and advise on demand opportunities to support informed buying decisions
  • Partner with Merchandising leads to develop and recommend strategies that align with market demands and optimize inventory levels
  • Collaborate with Global Merchandising to assess and recommend adjustments to product assortment, ensuring alignment with consumer needs and sales targets
  • Drive buying strategy recommendations and coordinate inventory allocation decisions across channels to improve impact and efficiency
  • Initiate and communicate speed buy recommendations to channel leads during the monthly planning cycle, ensuring timely response to market dynamics
  • Champion continuous improvement by identifying process inefficiencies and implementing improvements to boost speed and responsiveness
  • Maintain expertise in industry standards for inventory management and demand forecasting, ensuring guidelines are consistently applied
What You'll Bring to the Table
  • Bachelor's degree in Business, Supply Chain, Analytics, Merchandising, or a related field preferred
  • 5+ years of planning, OTB, demand planning, marketplace, or digital commerce experience; apparel, footwear, ecommerce, or omnichannel experience strongly preferred
  • Ability to analyze business performance, identify forecast risks and opportunities, and develop actionable recommendations through structured demand review processes
  • Expertise in building preseason plans and translating strategic sales targets into in-season forecasts and inventory requirements
  • Experience managing OTB budgets to optimize inventory investments, sales performance, and inventory productivity
  • Strong understanding of retail metrics, pricing, promotions, consumer behavior, and financial analysis to support business decisions
  • Ability to manage and analyze gross margin, COGS, sales dollars, unit sales, and profitability drivers across multiple channels
  • Knowledge of inventory turn, sell-through, weeks of supply, and other important measures to improve inventory efficiency and business performance
  • Skilled in developing executive-level reports, dashboards, and insights that provide perspective on product, category, and business performance
  • Ability to identify emerging business trends and quantify potential impacts to sales, inventory, and financial plans
  • Experience preparing and presenting business performance, forecasts, and recommendations to senior leadership and cross-functional partners
  • Ability to partner with Merchandising, Finance, Supply Chain, and Marketing teams to align forecasts, inventory strategies, and financial objectives
  • Experience managing inventory, sales, and profitability within a multi-channel environment, including eCommerce, Retail, and Shared Inventory models
  • Ability to develop product-level strategies that balance revenue growth, profitability, inventory health, and customer demand
LI-Onsite

#LI-AF1

The Company is an Equal Opportunity Employer committed to a diverse and inclusive work environment.We accept applications on an ongoing basis.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability, or any other classification protected by law.

Title: Sr. Merchandise Planner, DTC

Salary or Pay Range: $98,000 - $110,000

Pay offered will vary based on job-related factors such as location, experience, training, skills, and abilities.

At Crocs, Inc. we believe in the power of a blend of in-person and virtual collaboration to drive creativity and strengthen relationships. Your participation in this flexible schedule plays a key role in building a connected and successful team. In-office requirements vary by our work personas: Resident (5 days), Collaborator (4 days), Connector (2-3 days), Explorer (fully remote). This role has been aligned to the Collaborator persona.

This organization participates in E-Verify .

This position is eligible to participate in a company incentive program.

This position is eligible for company benefits including but not limited to medical, dental, and vision coverage, life and AD&D, short and long-term disability coverage, paid time off, employee assistance, participation in a 401k program that includes company match, and many other additional voluntary benefits.

The application window is 45 days, but applicants are encouraged to apply as soon as possible after the posting date in order to ensure optimal consideration. The posting will be removed if the job is filled before the application window deadline.

Job Category: Corporate

Your Career, Your Way.

Taking the first step in the recruitment process can feel big—we’re here to make it simple, clear, and stress-free.

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Step 1
Ready, Set, Apply!
We are excited you are interested in roles at Crocs, Inc. and we can’t wait to learn more about you.

02

Step 2
Talent Review
Our Recruiting team will set up time to get to know you better. We’ll chat about the role, salary expectations, and answer any questions you have about the job, life at Crocs, Inc. and our unique culture. It’s your chance to learn more and see if we’re the perfect fit, together!​

03

Step 3
Interview
If it may be a fit, we’ll line up interviews with the hiring manager and future teammates so you can get a real feel for the role and who you’ll be working with.

04

Step 4
Highlight Your Skills
Come prepared to share examples of your career successes. For technical or specialized roles, we might also ask you to showcase your skills through a case study or a technical assessment. It’s a great way for us to see your strengths in action!

05

Step 5
Final Selection
After the hiring team has had a chance to connect with you, we’ll be in touch with next steps. Hopefully, it’s to share some exciting news! If it’s not the right fit this time, we’ll let you know so we can stay connected for future openings. We’re cheering you on either way!​

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Step 6
Before You Join Us
Congratulations on joining one of the fastest growing global footwear brands in the world! Before your first day, our teams will guide you through everything you need to know and help you get set up for a smooth start.

What to Expect Along the Way

Every career journey is unique, but we're committed to making the process as transparent and seamless as possible. Here's a look at what you can expect as you explore opportunities with Crocs, Inc.

Your Journey Starts Here

Applying is just the beginning. Once you submit your application, our Talent Acquisition team will review your experience and explore where your skills and aspirations align best within Crocs, Inc.

If there's a match, you'll have the opportunity to connect with recruiters, hiring managers, and future teammates while learning more about our culture, brands, and opportunities.

And even if the timing isn't right for a current role, you'll become part of our talent community, helping us stay connected and consider you for future opportunities that may be the perfect fit!

Where You'll Work

At Crocs, Inc., the way we work varies across our brands, functions, and locations around the world. Depending on the role, opportunities may be onsite, hybrid, or remote. Many of our teams thrive through in-person collaboration, while others offer greater flexibility based on business and team needs.

No matter where you're based, you'll be part of a connected global community focused on innovation, teamwork, and making an impact.

Ready for Your Next Adventure?

Whether you're considering life near the Colorado mountains at our global headquarters, trading your commute for a stroll along Boston's historic streets, or pursuing opportunities in one of our offices around the world, we're here to support your move. Through our relocation partner, we help make the transition as seamless as possible so you can focus on what matters most, starting your next chapter with Crocs, Inc.

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