Sales Associate, Shopping Mais

Job Overview
Crocs Brasil Comércio de Calçados LDTA ("Crocs Brasil"), a subsidiary of Crocs, Inc. and is the employing entity for this position
Overview
The Store Sales Associate delivers exceptional consumer experience through product knowledge, customer engagement, and execution of the C.H.A.R.M. service model. This role supports all aspects of store operations while contributing to sales goals and representing the Crocs brand with enthusiasm and professionalism.
What You'll Do
- Deliver outstanding customer service through the C.H.A.R.M. selling model.
- Build meaningful connections with consumers to understand their needs and recommend products.
- Support store sales goals and individual performance objectives.
- Execute daily operational tasks, including merchandising, replenishment, receiving, and inventory support.
- Maintain store cleanliness, organization, and visual merchandising standards.
- Assist with point-of-sale transactions and self-checkout operations.
- Promote new products, campaigns, and brand initiatives to consumers.
- Contribute to a positive and engaging shopping experience while supporting team success.
- High School Diploma or equivalent.
- Previous retail or customer service experience preferred. Candidates must provide employment history verification through the gov.br platform (Carteira de Trabalho Digital) as part of the hiring process.
- Strong interpersonal and communication skills.
- Passion for delivering exceptional customer experiences.
- Ability to work in a fast-paced retail environment.
- Basic computer and point-of-sale system proficiency.
- Demonstrated ability to work collaboratively within a team.
- Flexible availability, including evenings, weekends, and holidays, in accordance with applicable labor legislation (CLT) and with payment of any legally required premiums.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability, or any other protected classification.
Job Category: Retail
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What to Expect Along the Way
Every career journey is unique, but we're committed to making the process as transparent and seamless as possible. Here's a look at what you can expect as you explore opportunities with Crocs, Inc.
Applying is just the beginning. Once you submit your application, our Talent Acquisition team will review your experience and explore where your skills and aspirations align best within Crocs, Inc.
If there's a match, you'll have the opportunity to connect with recruiters, hiring managers, and future teammates while learning more about our culture, brands, and opportunities.
And even if the timing isn't right for a current role, you'll become part of our talent community, helping us stay connected and consider you for future opportunities that may be the perfect fit!
At Crocs, Inc., the way we work varies across our brands, functions, and locations around the world. Depending on the role, opportunities may be onsite, hybrid, or remote. Many of our teams thrive through in-person collaboration, while others offer greater flexibility based on business and team needs.
No matter where you're based, you'll be part of a connected global community focused on innovation, teamwork, and making an impact.
Whether you're considering life near the Colorado mountains at our global headquarters, trading your commute for a stroll along Boston's historic streets, or pursuing opportunities in one of our offices around the world, we're here to support your move. Through our relocation partner, we help make the transition as seamless as possible so you can focus on what matters most, starting your next chapter with Crocs, Inc.
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