Director, Planning Systems

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Job Overview
Overview
The Director, Planning Systems for Crocs, Inc., reporting to the VP, Product & Supply Chain Technology, leads the strategy, roadmap, and operational excellence for the organization's global retail and merchandise planning technology ecosystem, with main responsibility for Merchandise Financial Planning and Assortment Planning capabilities. Serving as the key technology partner to various areas of the business, translating business priorities into scalable technology solutions that improve sales, margin, inventory productivity, and overall business performance. The Director will drive planning-system transformation, platform governance, and continuous innovation while leading a high-performing team and enhancing the value of enterprise planning solutions, including o9.
What You'll Do
- Define and implement the global Planning Systems strategy, multi-year roadmap, and investment priorities, ensuring alignment with business objectives, growth plans, and omnichannel retail initiatives.
- Own the product vision, delivery, stability, adoption, and continuous improvement of planning platforms and capabilities supporting Merchandise Financial Planning, Assortment Planning, in-season management, and related retail planning processes.
- Serve as the primary technology partner to Merchandise Planning, Assortment Planning, Finance, Merchandising, Retail, Digital, and Supply Chain leaders to translate business priorities into scalable technology solutions and measurable business outcomes.
- Provide leadership for o9 Solutions and the broader planning technology ecosystem, governing solution architecture, configuration, data, integrations, releases, performance, security, controls, environment strategy, and platform lifecycle.
- Lead planning-system implementations, modernization initiatives, and process transformation, establishing strong governance across business cases, prioritization, solution design, testing, change readiness, adoption, benefits realization, and executive communication.
- Establish and oversee the Planning Systems operating model, ensuring reliable service delivery, production support, incident and problem management, data quality, vendor performance, release management, business continuity, technical debt, and continuous improvement.
- Build strong partnerships across Data, Enterprise Architecture, Integration, ERP, Product Technology, Infrastructure, Security, Finance, and external solution providers to deliver integrated, reliable, and supportable end-to-end planning capabilities.
- Build, develop, and lead a high-performing team by fostering accountability, talent development, succession planning, and a culture of collaboration, product ownership, innovation, and customer-centricity.
- Bachelor's degree in Information Systems, Business, Finance, Supply Chain, Retail Merchandising, or a related discipline; advanced degree preferred.
- 10+ years of progressive experience leading retail planning technology, enterprise applications, or digital transformation initiatives, including people leadership responsibilities.
- Deep expertise of retail Merchandise Financial Planning, Assortment Planning, including financial targets, sales and inventory planning, open-to-buy, receipt planning, product and location hierarchies, assortment creation, option and choice planning, and in-season management.
- Proven experience defining platform strategy, product roadmaps, operating models, and investment priorities that deliver measurable business value and support organizational growth.
- Proven leadership of enterprise planning platforms such as o9 Solutions, Blue Yonder, Oracle Retail Planning, Anaplan, SAP, or a comparable solution; o9 Solutions experience is strongly preferred.
- Strong knowledge of planning data and integrations across ERP, merchandising, product, pricing, inventory, retail, digital commerce, data, and reporting platforms; SAP S/4HANA experience preferred.
- Demonstrated success leading large-scale implementations and organizational change, managing budgets and strategic vendor relationships, establishing effective governance, and delivering reliable platforms in a fast-paced global environment.
- Strong executive presence and communication skills, with the ability to influence senior stakeholders, build strategic partnerships, navigate ambiguity, and develop a high-performing team and future leaders.
The Company is an Equal Opportunity Employer committed to a diverse and inclusive work environment.We accept applications on an ongoing basis.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability, or any other classification protected by law.
Title: Director, Planning Systems
Salary or Pay Range: $175,000 - $185,000
Pay offered will vary based on job-related factors such as location, experience, training, skills, and abilities.
At Crocs, Inc. we believe in the power of a blend of in-person and virtual collaboration to drive creativity and strengthen relationships. Your participation in this flexible schedule plays a key role in building a connected and successful team. In-office requirements vary by our work personas: Resident (5 days), Collaborator (4 days), Connector (2-3 days), Explorer (fully remote). This role has been aligned to the Collaborator persona.
This organization participates in E-Verify .
This position is eligible to participate in a company incentive program.
This position is eligible for company benefits including but not limited to medical, dental, and vision coverage, life and AD&D, short and long-term disability coverage, paid time off, employee assistance, participation in a 401k program that includes company match, and many other additional voluntary benefits.
The application window is 45 days, but applicants are encouraged to apply as soon as possible after the posting date in order to ensure optimal consideration. The posting will be removed if the job is filled before the application window deadline.
Job Category: Corporate
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What to Expect Along the Way
Every career journey is unique, but we're committed to making the process as transparent and seamless as possible. Here's a look at what you can expect as you explore opportunities with Crocs, Inc.
Applying is just the beginning. Once you submit your application, our Talent Acquisition team will review your experience and explore where your skills and aspirations align best within Crocs, Inc.
If there's a match, you'll have the opportunity to connect with recruiters, hiring managers, and future teammates while learning more about our culture, brands, and opportunities.
And even if the timing isn't right for a current role, you'll become part of our talent community, helping us stay connected and consider you for future opportunities that may be the perfect fit!
At Crocs, Inc., the way we work varies across our brands, functions, and locations around the world. Depending on the role, opportunities may be onsite, hybrid, or remote. Many of our teams thrive through in-person collaboration, while others offer greater flexibility based on business and team needs.
No matter where you're based, you'll be part of a connected global community focused on innovation, teamwork, and making an impact.
Whether you're considering life near the Colorado mountains at our global headquarters, trading your commute for a stroll along Boston's historic streets, or pursuing opportunities in one of our offices around the world, we're here to support your move. Through our relocation partner, we help make the transition as seamless as possible so you can focus on what matters most, starting your next chapter with Crocs, Inc.
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