Coordinator, Commercial Operations & Analytics

Job Overview
Overview
The Coordinator, Commercial Operations & Analytics for HEYDUDE supports the North America Commercial organization across Wholesale, Digital, and Retail by coordinating key operational processes, providing reporting and analytics support, and managing commercial communications and enablement activities. Reporting to the Sr. Manager, Commercial Operations & Analytics, this role helps maintain best-practice processes, supports Go to Market planning, delivers key tools and resources, and partners across functions to enable accurate information flow, operational efficiency, and successful execution of business priorities.
What You'll Do
- Coordinate the end-to-end commercial sample process, including seasonal SMS orders, request fulfillment, end-of-season returns, budget management, reporting, efficiency analysis, and continuous process improvement.
- Partner cross-functionally to develop and deliver commercial enablement tools and resources, including seasonal product catalogs, Go to Market materials, and other sales-support tools.
- Develop, maintain, and distribute a recurring North America Commercial newsletter, coordinating updates from stakeholders to promote communication, knowledge sharing, and alignment across Wholesale, Digital, and Retail.
- Support reporting, analytics, dashboards, and business insights by providing accurate, timely, and user-friendly information to Commercial teams under the direction of the Sr. Manager, Commercial Operations & Analytics.
- Support key commercial milestones through coordination of sales tools, documents, logistics, communications, and business materials.
- Lead Commercial new employee onboarding and provide support for SharePoint, Microsoft Teams, HEYDUDE's B2B site, and other Commercial tools and platforms.
- Maintain cross-functional Go to Market calendars, milestones, and operational processes while identifying opportunities to improve efficiency, visibility, and execution.
- Collaborate across Commercial, Sales, Digital, Retail, Customer Operations, IT, Master Data Management, Merchandising, Planning, and Customer Fulfillment to implement scalable, analytical, efficient, and compliant process enhancements. #heydude
- Bachelor's degree in business, marketing, analytics, or a related field, or equivalent relevant experience.
- Experience supporting commercial operations, sales operations, business analytics, project coordination, or a related function preferred.
- Intermediate proficiency in Microsoft Excel, PowerPoint, Outlook, Teams, and SharePoint; Power BI experience preferred.
- Excellent written and verbal communication skills, with the ability to coordinate effectively across functions and stakeholder groups.
- Exceptional attention to detail, organization, and time-management skills, with the ability to manage multiple priorities in a fast-paced environment.
- Strong analytical and problem-solving mindset with the ability to support data-driven decision-making and develop practical solutions.
- Highly collaborative team player and self-starter who proactively identifies opportunities to improve processes, tools, and ways of working.
- Flexible, adaptable, curious, and motivated to continually learn while supporting the evolving needs of the North America Commercial organization.
The Company is an Equal Opportunity Employer committed to a diverse and inclusive work environment.We accept applications on an ongoing basis.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability, or any other classification protected by law.
Title: Coordinator, Commercial Operations & Analytics
Salary or Pay Range: $48,000 - $58,000
Pay offered will vary based on job-related factors such as location, experience, training, skills, and abilities.
At Crocs, Inc. we believe in the power of a blend of in-person and virtual collaboration to drive creativity and strengthen relationships. Your participation in this flexible schedule plays a key role in building a connected and successful team. In-office requirements vary by our work personas: Resident (5 days), Collaborator (4 days), Connector (2-3 days), Explorer (fully remote). This role has been aligned to the Collaborator persona.
This organization participates in E-Verify .
This position is eligible to participate in a company incentive program.
This position is eligible for company benefits including but not limited to medical, dental, and vision coverage, life and AD&D, short and long-term disability coverage, paid time off, employee assistance, participation in a 401k program that includes company match, and many other additional voluntary benefits.
The application window is 45 days, but applicants are encouraged to apply as soon as possible after the posting date in order to ensure optimal consideration. The posting will be removed if the job is filled before the application window deadline.
Job Category: Corporate
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What to Expect Along the Way
Every career journey is unique, but we're committed to making the process as transparent and seamless as possible. Here's a look at what you can expect as you explore opportunities with Crocs, Inc.
Applying is just the beginning. Once you submit your application, our Talent Acquisition team will review your experience and explore where your skills and aspirations align best within Crocs, Inc.
If there's a match, you'll have the opportunity to connect with recruiters, hiring managers, and future teammates while learning more about our culture, brands, and opportunities.
And even if the timing isn't right for a current role, you'll become part of our talent community, helping us stay connected and consider you for future opportunities that may be the perfect fit!
At Crocs, Inc., the way we work varies across our brands, functions, and locations around the world. Depending on the role, opportunities may be onsite, hybrid, or remote. Many of our teams thrive through in-person collaboration, while others offer greater flexibility based on business and team needs.
No matter where you're based, you'll be part of a connected global community focused on innovation, teamwork, and making an impact.
Whether you're considering life near the Colorado mountains at our global headquarters, trading your commute for a stroll along Boston's historic streets, or pursuing opportunities in one of our offices around the world, we're here to support your move. Through our relocation partner, we help make the transition as seamless as possible so you can focus on what matters most, starting your next chapter with Crocs, Inc.
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