Area Manager, Malaysia

Job Overview
Overview
The Area Manager is responsible for leading a small group (typically 6 to 8 locations with total volume of $20-$30M) of store managers across dual brands (Crocs and Hey Dude). In this role you will be responsible for delivering outstanding customer service through both brands consumer service initiative, maintain visual excellence across the assigned market and dual brands and drive operational compliance in a fast-paced retail environment.
What You'll Do
- Establish high standards for management performance and set clear expectations for store managers.
- Communicate and ensure compliance with all company policies and directives.
- Maintain a principled level of business ethics and integrity.
- Meet or exceed area financial projections and maximize revenue opportunities.
- Demonstrate strong organizational and time management skills through compliance with operational directives.
- Use labor management tools to ensure stores are staffed appropriately to increase efficiency.
- profitability and margins while adhering to all applicable federal, state and local laws governing store operations.
- Deliver a high level of operational excellence including store appearance, loss prevention, cash handling, inventory control, visual merchandising, and safety and security of people and assets.
- Maintain high leadership standards to achieve successful management development. Lead by example and empower sales associates to build an outstanding guest experience.
- Lead and develop guest service skills of each manager to ensure each guest receives friendly service upon each visit to the location.
- Recruitment, Development and Retention of Talent.
- Supervise store manager function identified in area and provide specific and timely feedback through coaching and corrective action to improve personal and area performance.
- Assess and develop talent within the team for future growth.
- Staff locations appropriately with friendly and positive sales associates for seasonal hiring.
- Maintain compliance with federal and state regulations concerning employment.
- High School diploma required
- Bachelor's degree preferred or 4 years of retail management experience in lieu of degree
- Previous experience in specialty retail, multi-unit management is preferred
- Must be proficient in Excel, PowerPoint, Microsoft Word, Internet Microsoft Office, POS and general digital literacy
- Flexible work schedule (which may include nights, weekends, holidays, and long hours) and regular attendance is necessary. Travel is required for this role both by car & air.
- Proven track record of being able to work autonomously, while having strong attention to detail
- Strong interpersonal, communication and motivational skills
- Strong organizational and time management skills
- Excellent business and financial competence, including operational analysis
- Proven ability to exceed sales while meeting payroll goals, demonstrated ability to identify, hire, train, develop and retain top talent Managers as well as teams, ability to reason through complex issues, demonstrates effective communication, ability to present information to large groups
- Ability to move merchandise with appropriate equipment to and from backroom and sales floor. In addition to standing for extended periods per shift and to continuously move around all areas of the store daily
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability, or any other protected classification.
Job Category: Retail
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What to Expect Along the Way
Every career journey is unique, but we're committed to making the process as transparent and seamless as possible. Here's a look at what you can expect as you explore opportunities with Crocs, Inc.
Applying is just the beginning. Once you submit your application, our Talent Acquisition team will review your experience and explore where your skills and aspirations align best within Crocs, Inc.
If there's a match, you'll have the opportunity to connect with recruiters, hiring managers, and future teammates while learning more about our culture, brands, and opportunities.
And even if the timing isn't right for a current role, you'll become part of our talent community, helping us stay connected and consider you for future opportunities that may be the perfect fit!
At Crocs, Inc., the way we work varies across our brands, functions, and locations around the world. Depending on the role, opportunities may be onsite, hybrid, or remote. Many of our teams thrive through in-person collaboration, while others offer greater flexibility based on business and team needs.
No matter where you're based, you'll be part of a connected global community focused on innovation, teamwork, and making an impact.
Whether you're considering life near the Colorado mountains at our global headquarters, trading your commute for a stroll along Boston's historic streets, or pursuing opportunities in one of our offices around the world, we're here to support your move. Through our relocation partner, we help make the transition as seamless as possible so you can focus on what matters most, starting your next chapter with Crocs, Inc.
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