Store Manager

Job Overview
Overview
As a Store Manager at Crocs, you're the driving force behind an energized, high-performing team. You set the pace, inspire excellence, and create a culture where every interaction becomes an unforgettable experience. Through strong leadership and accountability, you'll empower your team to exceed expectations while ensuring flawless execution of daily operations from opening and closing routines to cash handling and maintaining a store that's ready to impress every day.
What You'll Do
- Deliver outstanding consumer experiences by applying our C.H.A.R.M service model
- Actively champion a positive team culture by sharing ideas, feedback, and concerns, while consistently demonstrating the core values of Crocs, Inc.
- Drive recruitment and staffing efforts to ensure consistent store coverage throughout the year, including anticipating seasonal needs and fostering a high-performing, retention-focused team culture
- Lead the team in achieving performance metrics including sales, customer service, and product engagement while demonstrating a strong passion for operations, organization and process execution
- Own and lead all daily retail operations, driving team accountability for delivering exceptional consumer service, accurate POS management, organized stock rooms with timely replenishment, precise pricing and markdown execution, loyalty program growth, and consistent store cleanliness and recovery standards
- Coordinate, delegate, and prioritize tasks to maintain smooth store operations, ensuring timely follow-up and completion of daily responsibilities
- Serve as a brand ambassador by staying informed about current product collaborations, launches, and brand initiatives, and sharing this knowledge with consumers to elevate their experience and connection with Crocs
- Adhere to all Crocs policies, including Asset Protection procedures, shortage prevention, inventory control, and compliance initiatives
- Must be 18 years or older
- 4+ years of retail experience with a preference for candidates with prior Store Manager experience
- Flexibility in the work schedule, including nights, weekends, holidays and extended hours, with regular attendance and punctuality essential functions of the position
- Desire to succeed in a high growth, fast-paced retail environment
- Proven track record inspiring and empowering teams while driving performance and achieving results
- Demonstrates exceptional written and verbal communication skills to effectively engage with store teams, field leaders, and corporate partners
- Valid driver's license and acceptable driving record may be required if driving is an essential job function
- Ability to move merchandise with appropriate equipment to and from backroom and sales floor
- Ability to place and arrange items on all shelves and racks
- Ability to climb and descend ladders while carrying merchandise
- Ability to lift 30 pounds or more with assistance
- Ability to be on your feet for a minimum of 8 hours per shift and to continuously move around all areas of the store
- Ability to stand, walk, kneel, or balance for a duration of time
- Ability to read and comprehend instructions, reports, and information on computer/register screens as well as input information into computer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability, or any other classification protected by law.
Title: Store Manager
Salary or Pay Range: $30.00 - $35.50
Pay offered will vary based on job-related factors such as location, experience, training, skills, and abilities.
At Crocs, Inc. we believe in the power of a blend of in-person and virtual collaboration to drive creativity and strengthen relationships. Your participation in this flexible schedule plays a key role in building a connected and successful team. In-office requirements vary by our work personas: Resident (5 days), Collaborator (4 days), Connector (2-3 days), Explorer (fully remote). This role has been aligned to the Resident persona.
This organization participates in E-Verify .
This position is eligible to participate in a company incentive program.
This position is eligible for company benefits including but not limited to medical, dental, and vision coverage, life and AD&D, short and long-term disability coverage, paid time off, employee assistance, participation in a 401k program that includes company match, and many other additional voluntary benefits.
The application window is 45 days, but applicants are encouraged to apply as soon as possible after the posting date in order to ensure optimal consideration. The posting will be removed if the job is filled before the application window deadline.
Job Category: Corporate
Your Career, Your Way.
Taking the first step in the recruitment process can feel big—we’re here to make it simple, clear, and stress-free.
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O que esperar durante o processo
Cada trajetória profissional é única, mas estamos comprometidos em tornar o processo o mais transparente e fluido possível. Veja o que você pode esperar ao explorar oportunidades na Crocs, Inc.
Candidatar-se é apenas o começo. Assim que você enviar sua inscrição, nossa equipe de Aquisição de Talentos analisará sua experiência e avaliará onde suas habilidades e aspirações melhor se alinham dentro da Crocs, Inc.
Se houver compatibilidade, você terá a oportunidade de conversar com recrutadores, gestores de contratação e futuros colegas, enquanto conhece melhor nossa cultura, marcas e oportunidades.
E mesmo que o momento não seja ideal para uma vaga atual, você fará parte da nossa comunidade de talentos, o que nos ajuda a manter contato e considerá-lo para futuras oportunidades que possam ser a combinação perfeita!
Na Crocs, Inc., a forma como trabalhamos varia de acordo com nossas marcas, funções e locais ao redor do mundo. Dependendo da função, as oportunidades podem ser presenciais, híbridas ou remotas. Muitas de nossas equipes prosperam com a colaboração presencial, enquanto outras oferecem maior flexibilidade, com base nas necessidades do negócio e da equipe.
Independentemente de onde você esteja, você fará parte de uma comunidade global conectada, focada em inovação, trabalho em equipe e em causar um impacto real.
Esteja você considerando a vida perto das montanhas do Colorado em nossa sede global, trocando o trânsito por uma caminhada pelas ruas históricas de Boston ou buscando oportunidades em um de nossos escritórios ao redor do mundo, estamos aqui para apoiar sua mudança. Por meio de nosso parceiro de realocação, ajudamos a tornar a transição o mais tranquila possível para que você possa focar no que mais importa: começar seu próximo capítulo na Crocs, Inc.
Faça parte da nossa Comunidade de Talentos!
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