Coordinator, Commercial Operations & Analytics

Woman rolling a suitcase across a downtown street.

Job Overview

At Crocs, Inc., every career offers a chance to make a real impact. No two journeys look the same. And that's exactly how we like it. Whether you're welcoming customers into our stores, collaborating with global teams at our headquarters, or keeping operations moving at our distribution centers, your impact is real and valued. At Crocs, Inc. you're not expected to fit a mold. You're encouraged to break it and create something better.

Overview

The Coordinator, Commercial Operations & Analytics for HEYDUDE supports the North America Commercial organization across Wholesale, Digital, and Retail by coordinating key operational processes, providing reporting and analytics support, and managing commercial communications and enablement activities. Reporting to the Sr. Manager, Commercial Operations & Analytics, this role helps maintain best-practice processes, supports Go to Market planning, delivers key tools and resources, and partners across functions to enable accurate information flow, operational efficiency, and successful execution of business priorities.

What You'll Do

  • Coordinate the end-to-end commercial sample process, including seasonal SMS orders, request fulfillment, end-of-season returns, budget management, reporting, efficiency analysis, and continuous process improvement.
  • Partner cross-functionally to develop and deliver commercial enablement tools and resources, including seasonal product catalogs, Go to Market materials, and other sales-support tools.
  • Develop, maintain, and distribute a recurring North America Commercial newsletter, coordinating updates from stakeholders to promote communication, knowledge sharing, and alignment across Wholesale, Digital, and Retail.
  • Support reporting, analytics, dashboards, and business insights by providing accurate, timely, and user-friendly information to Commercial teams under the direction of the Sr. Manager, Commercial Operations & Analytics.
  • Support key commercial milestones through coordination of sales tools, documents, logistics, communications, and business materials.
  • Lead Commercial new employee onboarding and provide support for SharePoint, Microsoft Teams, HEYDUDE's B2B site, and other Commercial tools and platforms.
  • Maintain cross-functional Go to Market calendars, milestones, and operational processes while identifying opportunities to improve efficiency, visibility, and execution.
  • Collaborate across Commercial, Sales, Digital, Retail, Customer Operations, IT, Master Data Management, Merchandising, Planning, and Customer Fulfillment to implement scalable, analytical, efficient, and compliant process enhancements. #heydude

What You'll Bring to the Table

  • Bachelor's degree in business, marketing, analytics, or a related field, or equivalent relevant experience.
  • Experience supporting commercial operations, sales operations, business analytics, project coordination, or a related function preferred.
  • Intermediate proficiency in Microsoft Excel, PowerPoint, Outlook, Teams, and SharePoint; Power BI experience preferred.
  • Excellent written and verbal communication skills, with the ability to coordinate effectively across functions and stakeholder groups.
  • Exceptional attention to detail, organization, and time-management skills, with the ability to manage multiple priorities in a fast-paced environment.
  • Strong analytical and problem-solving mindset with the ability to support data-driven decision-making and develop practical solutions.
  • Highly collaborative team player and self-starter who proactively identifies opportunities to improve processes, tools, and ways of working.
  • Flexible, adaptable, curious, and motivated to continually learn while supporting the evolving needs of the North America Commercial organization.

#LI-TG1

The Company is an Equal Opportunity Employer committed to a diverse and inclusive work environment.We accept applications on an ongoing basis.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability, or any other classification protected by law.

Title: Coordinator, Commercial Operations & Analytics

Salary or Pay Range: $48,000 - $58,000

Pay offered will vary based on job-related factors such as location, experience, training, skills, and abilities.

At Crocs, Inc. we believe in the power of a blend of in-person and virtual collaboration to drive creativity and strengthen relationships. Your participation in this flexible schedule plays a key role in building a connected and successful team. In-office requirements vary by our work personas: Resident (5 days), Collaborator (4 days), Connector (2-3 days), Explorer (fully remote). This role has been aligned to the Collaborator persona.

This organization participates in E-Verify .

This position is eligible to participate in a company incentive program.

This position is eligible for company benefits including but not limited to medical, dental, and vision coverage, life and AD&D, short and long-term disability coverage, paid time off, employee assistance, participation in a 401k program that includes company match, and many other additional voluntary benefits.

The application window is 45 days, but applicants are encouraged to apply as soon as possible after the posting date in order to ensure optimal consideration. The posting will be removed if the job is filled before the application window deadline.

Job Category: Corporate

Your Career, Your Way.

Taking the first step in the recruitment process can feel big—we’re here to make it simple, clear, and stress-free.

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Step 1
Ready, Set, Apply!
We are excited you are interested in roles at Crocs, Inc. and we can’t wait to learn more about you.

02

Step 2
Talent Review
Our Recruiting team will set up time to get to know you better. We’ll chat about the role, salary expectations, and answer any questions you have about the job, life at Crocs, Inc. and our unique culture. It’s your chance to learn more and see if we’re the perfect fit, together!​

03

Step 3
Interview
If it may be a fit, we’ll line up interviews with the hiring manager and future teammates so you can get a real feel for the role and who you’ll be working with.

04

Step 4
Highlight Your Skills
Come prepared to share examples of your career successes. For technical or specialized roles, we might also ask you to showcase your skills through a case study or a technical assessment. It’s a great way for us to see your strengths in action!

05

Step 5
Final Selection
After the hiring team has had a chance to connect with you, we’ll be in touch with next steps. Hopefully, it’s to share some exciting news! If it’s not the right fit this time, we’ll let you know so we can stay connected for future openings. We’re cheering you on either way!​

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Step 6
Before You Join Us
Congratulations on joining one of the fastest growing global footwear brands in the world! Before your first day, our teams will guide you through everything you need to know and help you get set up for a smooth start.

O que esperar durante o processo

Cada trajetória profissional é única, mas estamos comprometidos em tornar o processo o mais transparente e fluido possível. Veja o que você pode esperar ao explorar oportunidades na Crocs, Inc.

Sua jornada começa aqui

Candidatar-se é apenas o começo. Assim que você enviar sua inscrição, nossa equipe de Aquisição de Talentos analisará sua experiência e avaliará onde suas habilidades e aspirações melhor se alinham dentro da Crocs, Inc.

Se houver compatibilidade, você terá a oportunidade de conversar com recrutadores, gestores de contratação e futuros colegas, enquanto conhece melhor nossa cultura, marcas e oportunidades.

E mesmo que o momento não seja ideal para uma vaga atual, você fará parte da nossa comunidade de talentos, o que nos ajuda a manter contato e considerá-lo para futuras oportunidades que possam ser a combinação perfeita!

Onde você trabalhará

Na Crocs, Inc., a forma como trabalhamos varia de acordo com nossas marcas, funções e locais ao redor do mundo. Dependendo da função, as oportunidades podem ser presenciais, híbridas ou remotas. Muitas de nossas equipes prosperam com a colaboração presencial, enquanto outras oferecem maior flexibilidade, com base nas necessidades do negócio e da equipe.

Independentemente de onde você esteja, você fará parte de uma comunidade global conectada, focada em inovação, trabalho em equipe e em causar um impacto real.

Pronto para sua próxima aventura?

Esteja você considerando a vida perto das montanhas do Colorado em nossa sede global, trocando o trânsito por uma caminhada pelas ruas históricas de Boston ou buscando oportunidades em um de nossos escritórios ao redor do mundo, estamos aqui para apoiar sua mudança. Por meio de nosso parceiro de realocação, ajudamos a tornar a transição o mais tranquila possível para que você possa focar no que mais importa: começar seu próximo capítulo na Crocs, Inc.

Faça parte da nossa Comunidade de Talentos!

Insira seu endereço de e-mail para nos contar sobre você. Manteremos você informado sobre oportunidades de emprego e eventos que correspondam aos seus interesses.

Three friends descending subway station stairs at night wearing Crocs sandals.