Sr. Manager, Product Operations
Westwood, MA, US, 02090
Overview
Here at HEYDUDE, we are a team of Go-To's who work together to embrace and embody our brand values in everything we do. We dare boldly, putting progress over perfection to bring our consumers and fans the most comfortable shoes on the planet. We aim to be steadfast and engage genuinely with our consumers and each other. We keep it simple, welcome all, and strive to have a “Hey Day!”
In February of 2022, Crocs, Inc. acquired HEYDUDE. This acquisition not only adds an outstanding brand to the Crocs portfolio, but provides a wealth of opportunities for teamwork, career growth, and best practice sharing across the two brands. We’ve experienced incredible growth in the past few years, and we need to build our teams with the most creative, passionate footwear enthusiasts in the world. That’s where you come in!
What You'll Do
Strategic calendar development.
- Define and drive Product Creation Calendar & Process Management.
- Manage and deconflict Multi Season Overlap & Management.
- Ensure proper Milestone Execution.
- Assume proper Stakeholder Management and Communication.
- Lead cross functional alignment & resolution where necessary.
Drive operational excellence
- Support the evaluation of business and technical requirements that the product creation and merchandising teams may need for future growth initiatives, collaborations, etc.
- Map and measure the performance of every step-in product operation.
- Establish repeatable processes to support product life cycle and continual optimization.
- Build tools for improved efficiency in product teams.
- Synthesize both quantitative & qualitative data to develop and track operational KPIs.
Work cross-functionally to optimize product operations
- Point of contact for initiatives across Category Management, Product Development, Design, Global Merchandising, Marketing, and Regional partners. Ensure alignment and effective communication across teams.
- Collaborate with cross- functional leaders to find opportunities for process improvement, calendarize & build agendas, create and report critical metrics, and ensure pipeline landmarks are met.
- Understand and communicate the critical Brand initiatives to internal cross functional teams.
What You'll Bring to the Table
- Bachelor’s degree in business, Supply Chain, or related degree with expertise in Product Creation, Retail, and Management or equivalent experience.
- 8+ years of dynamic operations and/or strategy experience with an apparel/footwear manufacturer or retailer, ideally working in a high-growth organization.
- Deep knowledge of product to market process and end-to-end product operations.
- Confirmed understanding of product strategy.
- Prior experience working for a highly matrixed global company.
- Able to use meticulous logic, insights, and methods to address problems with effective solutions.
- Possess system thinking skills and an ability to connect dots holistically.
- Able to build constructive and significant relationships with a broad and diverse group of business partners.
- Address high profile initiatives, project teams, across multiple functions.
- Consistent record of leading with curiosity and ability to think creatively.
- Proven ability to complete quantitative and qualitative analysis.
- Excellent at setting priorities.
- Shown executive presence, ability to navigate complexity, serve as a bridge across creative, technical, and analytical teams, and collaborate across a senior leadership team.
- Ability to travel domestically and internationally.
The Company is an Equal Opportunity Employer committed to a diverse and inclusive work environment. We accept applications on an ongoing basis.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability, or any other classification protected by law.
Title: Sr. Manager, Product Operations 
Salary or Pay Range: $135,000 - $145,000
Pay offered will vary based on job-related factors such as location, experience, training, skills, and abilities.
At Crocs, Inc. we believe in the power of a blend of in-person and virtual collaboration to drive creativity and strengthen relationships. Your participation in this flexible schedule plays a key role in building a connected and successful team. In-office requirements vary by our work personas: Resident (5 days), Collaborator (4 days), Connector (2-3 days), Explorer (fully remote). This role has been aligned to the Collaborator persona.
This position is eligible to participate in a company incentive program.
This position is eligible for company benefits including but not limited to medical, dental, and vision coverage, life and AD&D, short and long-term disability coverage, paid time off, employee assistance, participation in a 401k program that includes company match, and many other additional voluntary benefits.
The application window is 45 days, but applicants are encouraged to apply as soon as possible after the posting date in order to ensure optimal consideration. The posting will be removed if the job is filled before the application window deadline.
Job Category: Corporate
Nearest Major Market: Boston