Sr. Key Account Manager
Westwood, MA, US, 02090
At Crocs, Inc., every career offers a chance to make a real impact. No two journeys look the same. And that's exactly how we like it. Whether you’re welcoming customers into our stores, collaborating with global teams at our headquarters, or keeping operations moving at our distribution centers, your impact is real and valued. At Crocs, Inc. you’re not expected to fit a mold. You’re encouraged to break it and create something better.
Overview
The Sr. Key Account Manager for HEYDUDE is responsible for driving growth across assigned wholesale accounts, delivering on sales and profitability targets, and building strong, long-term retail partnerships. This role leads end-to-end account management, identifies new business opportunities, and collaborates cross-functionally to maximize brand performance in the marketplace. Reports to the Director of Sales within the Sales organization.
What You'll Do
- Drive revenue growth and profitability across assigned accounts by achieving or exceeding sales targets and seasonal objectives
- Manage end-to-end account ownership, including order acquisition, fulfillment oversight, compliance issues, and returns management
- Build and execute strategic account plans to grow market share, optimize assortment, and strengthen retailer partnerships
- Lead sell-in and sell-through performance in partnership with marketing and retail teams; monitor inventory, pricing, and markdown strategies
- Identify and develop new business opportunities while expanding existing account relationships
- Analyze sales performance, marketplace trends, and competitor insights to inform strategy and decision-making
- Deliver compelling sales presentations aligned to seasonal merchandising and brand initiatives
- Collaborate cross-functionally (e.g., operations, demand planning, finance, marketing) to ensure seamless execution and strong customer experience
What You'll Bring to the Table
- BA/BS degree in Business, Marketing, or related field—or equivalent experience
- 7–10 years of sales experience, including 5+ years in footwear and key/strategic account management
- Strong understanding of the U.S. retail and wholesale landscape, including consumer and market dynamics
- Proven ability to drive sales growth, manage complex accounts, and influence outcomes with internal and external stakeholders
- Strong business acumen, including retail math, forecasting, and performance analysis
- Excellent communication and presentation skills
- Highly collaborative with the ability to build relationships across cross-functional teams
- Proficiency in Microsoft Office (Excel and PowerPoint essential); willingness to travel as needed (~50%)
#HeyDude
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The Company is an Equal Opportunity Employer committed to a diverse and inclusive work environment. We accept applications on an ongoing basis.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability, or any other classification protected by law.
Title: Sr. Key Account Manager
Salary or Pay Range: $139,000 - $149,000
Pay offered will vary based on job-related factors such as location, experience, training, skills, and abilities.
At Crocs, Inc. we believe in the power of a blend of in-person and virtual collaboration to drive creativity and strengthen relationships. Your participation in this flexible schedule plays a key role in building a connected and successful team. In-office requirements vary by our work personas: Resident (5 days), Collaborator (4 days), Connector (2-3 days), Explorer (fully remote). This role has been aligned to the Collaborator persona.
This organization participates in E-Verify.
This position is eligible to participate in a company incentive program.
This position is eligible for company benefits including but not limited to medical, dental, and vision coverage, life and AD&D, short and long-term disability coverage, paid time off, employee assistance, participation in a 401k program that includes company match, and many other additional voluntary benefits.
The application window is 45 days, but applicants are encouraged to apply as soon as possible after the posting date in order to ensure optimal consideration. The posting will be removed if the job is filled before the application window deadline.
Job Category: Corporate
Nearest Major Market: Boston