Creative Project Operations Manager

Requisition ID:  1109
Job Location(s): 

Westwood, MA, US, 02090


If you have experience in creative operations, creative/agency project management, production and/or traffic management, we are seeking your organization capabilities, project management leadership and can-do attitude to own the operations of our internal creative team. We generate a significant and broad array of creative supporting the HEYDUDE brand across media communications, performance marketing and ecommerce digital creative for dotcom, in-store merchandising and marketing, and internal presentation and meeting creative. You are the main bridge between the brand integrated marketing teams and the creative team, responsible to ensure comprehensive intake of briefs, management of timeline, operations & comms within the creative process (concept, explorations, feedback, final execution) ensuring that strong creative is aligned and delivered on time for in-market impact. You will also, with your direct report, handle the creative studio flow and brand shoots that generate creative assets.You are a leader on the creative team and a key conduit to the generation of brand assets that keep HEYDUDE fresh and breakthrough in the marketplace. If this sounds like a fit and you operate well in fast paced, flexible and agile environments, we’d love to hear from you.

What You'll Do

  • Work directly with the integrated operations leader and brand team to ensure the marketing operations process is handled, delivering ample assets across the footwear seasons of Spring/Summer and Fall/Holiday
  • Leverage operational capacity and management skills to ensure multiple seasonal deliveries are handled at once across the integrated process
  • Lead 1 direct report and the cadence, delivery of assets from internal and freelance suppliers of photography and videography
  • Ensure quality intake materials (plans, briefs, timelines) and project manage the team to deliver per brief
  • Hold creative team to timeline deliveries across the process, setting up review, feedback and alignment meetings, gathering notes and ensuring work progresses to completion
  • Lead all aspects of the studio and outside agency/freelance production of assets
  • Manage the creative budget across the monthly and annual process to ensure responsible investment in creative generation and fiscal processes
  • Manage the content sharing and filing system that enables partners to access assets for media, performance, international, retail and communication needs

What You'll Bring to the Table

  • 7 to 10 years in project management with at least 2 to 5 years specifically in creative operations management, product, traffic management
  • Background knowledge in creative operations and the creative process, brand management, integrated marketing development, production
  • Excellent organization, note taking, communication and teamwork skills
  • Strong understanding of brand management, footwear, fashion, agency
  • Ability to work in a fast-paced environment
  • Ability to prioritize, handle and meet deadlines
  • Adjusts quickly to changing priorities and conditions
  • Copes effectively with complexity and change
  • Can run within a full workload environment with positivity and ability to have a laugh and bring the ‘hey’ to the team and environment
  • Available to be present in-office 3 days per week
  • Able to travel about 10 to 20% of the year for on location shoots/meetings

The Company is an Equal Opportunity Employer committed to a diverse and inclusive work environment. 


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability, or any other classification protected by law.


Title: Creative Project Operations Manager 

Salary or Pay Range: $100,000 - $110,000  

Workplace Persona: Collaborator  

Pay offered will vary based on job-related factors such as location, experience, training, skills, and abilities.


This position is eligible to participate in a company incentive program. 


This position is eligible for company benefits including but not limited to medical, dental, and vision coverage, life and AD&D, short and long-term disability coverage, paid time off, employee assistance, participation in a 401k program that includes company match, and many other additional voluntary benefits. 


Job Category: Corporate  

Nearest Major Market: Boston