Supervisor, Distribution Center
Vandalia, OH, US, 45377
At Crocs, Inc., every career offers a chance to make a real impact. No two journeys look the same. And that's exactly how we like it. Whether you’re welcoming customers into our stores, collaborating with global teams at our headquarters, or keeping operations moving at our distribution centers, your impact is real and valued. At Crocs, Inc. you’re not expected to fit a mold. You’re encouraged to break it and create something better.
Overview
The Supervisor, DC Operations is a frontline leader responsible for driving operational excellence, team performance, and employee engagement in a highly automated distribution environment. This role ensures timely, accurate, and efficient fulfillment for e-commerce, wholesale, and retail channels while fostering a culture of safety, collaboration, accountability, and continuous improvement.
By modeling the Crocs Leadership Blueprint, the Supervisor develops talent, connects and communicates effectively, delivers results, facilitates change, and implements strategy at the team level.
Shift & Department Assignment
Crocs' Ohio Distribution Center (OHDC) operates on 3 shifts, 1st (Monday - Thursday 6:00am - 4:30pm), 2nd (Monday - Thursday 5:00pm - 3:30am), and Weekend (Friday - Sunday 6:00am - 6:30pm. While a supervisor may be hired onto a specific shift, business needs may require rotation to other shifts or departments. Such changes will be communicated with appropriate notice to ensure a smooth transition and operational continuity.
What You'll Do
Safety & Compliance
- Champion a safety-first culture, ensuring all team members understand and follow OSHA regulations and company safety policies.
- Conduct regular safety audits and training sessions; model “see something, say something” behaviors.
- Address and correct unsafe behaviors promptly and constructively.
Team Leadership, Engagement & Development
- Lead, coach, and inspire a diverse team of warehouse associates, fostering trust, collaboration, and inclusion.
- Provide tailored coaching and feedback to improve individual and team performance.
- Recognize and celebrate team and individual achievements.
- Create and maintain individual development plans that build skills for future roles
- Hold team members accountable for meeting expectations while supporting them to succeed.
Operational Execution & Performance
- Oversee daily workflow for receiving, picking, packing, shipping, and replenishment activities, ensuring SLA and KPI targets are met.
- Use data to clarify objectives, set measurable goals, and monitor progress.
- Remove operational barriers and empower team members to make decisions within their scope.
- Coordinate with cross-functional partners (inventory control, quality, transportation, customer service) to resolve issues and align priorities.
Process Improvement & Innovation
- Identify bottlenecks and implement process changes that improve productivity, accuracy, and cost efficiency
- Encourage the team to contribute ideas and solutions for operational improvements.
- Lead change initiatives by clearly communicating “the why” and engaging team participation.
Inventory & Quality Management
- Monitor inventory accuracy
- Ensure quality standards are met and customer expectations are exceeded through accurate and damage-free order fulfillment.
Communication & Collaboration
- Maintain open, transparent communication with the team and leadership.
- Adjust communication style to meet audience needs and ensure understanding.
- Share updates on performance, priorities, and changes in real time.
What You'll Bring to the Table
- High school diploma or equivalent; bachelor’s degree preferred.
- 4+ years of experience in distribution/warehouse operations, with at least 1 year in a supervisory role.
- Experience in automated distribution environments and proficiency with warehouse management systems (WMS).
- Proven ability to develop talent, build team engagement, and drive accountability.
- Strong organizational, analytical, and problem-solving skills.
- Excellent interpersonal and communication abilities, adaptable to diverse audiences.
- Ability to lift up to 60 lbs., stand for extended periods, and work in a non-climate-controlled warehouse environment.
Leadership Expectations – Crocs Leadership Blueprint
As a Frontline Leader, you will:
- Develop Talent – Create growth opportunities through coaching, feedback, and recognition.
- Connect & Communicate – Build trust and maintain open dialogue across all levels.
- Deliver Results – Clarify objectives, hold yourself and others accountable, and adapt to changing demands.
- Drive Improvement – Encourage continuous improvement and invite input from all team members.
- Implement Strategy – Translate company goals into actionable team objectives while upholding safety and quality standards.
The Company is an Equal Opportunity Employer committed to a diverse and inclusive work environment.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability, or any other classification protected by law.
At Crocs, Inc. we believe in the power of a blend of in-person and virtual collaboration to drive creativity and strengthen relationships. Your participation in this flexible schedule plays a key role in building a connected and successful team. In-office requirements vary by our work personas: Resident (5 days), Collaborator (4 days), Connector (2-3 days), Explorer (fully remote). This role has been aligned to the Resident persona.
Job Category: Corporate
Nearest Major Market: Dayton
Nearest Secondary Market: Cincinnati