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Franchisee Analyst

Requisition ID:  15572
Job Location(s): 

Sorocaba, SP, BR, 18047-620

Time in Office:  Hybrid

At Crocs, Inc., every career offers a chance to make a real impact. No two journeys look the same. And that's exactly how we like it. Whether you’re welcoming customers into our stores, collaborating with global teams at our headquarters, or keeping operations moving at our distribution centers, your impact is real and valued. At Crocs, Inc. you’re not expected to fit a mold. You’re encouraged to break it and create something better.

 

Overview

The Franchise Analyst will be responsible for ensuring the efficiency and smooth flow of administrative and commercial operations, managing processes, supporting business areas, and monitoring operational activities to ensure alignment, quality, and timely delivery.

What You'll Do

  • Order structuring
  • Order entry in systems
  • Order tracking
  • Billing tracking
  • Delivery follow-up
  • Return follow-up
  • Discrepancy resolution
    • Grade B
    • EOL (End-of-Life)
  • Operational customer service (SAC)
  • Functional management of back office (Retail Analyst & CSR)
  • Operational support to the District Manager

What You'll Bring to the Table

  • BS in business administration
  • Minimum 3 years of experience in Retail Operations
  • Strong understanding of Excell
  • Ability to work in a fast-paced environment. 
  • Ability to prioritize, manage and meet deadlines.
  • Effectively manage time and operate with sense of urgency.
  • Adjusts quickly to changing priorities and conditions.
  • Copes effectively with complexity and change.

The Company is an Equal Opportunity Employer committed to a diverse and inclusive work environment. We accept applications on an ongoing basis.

 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability, or any other classification protected by law.

 

Title: Franchisee Analyst 

Salary or Pay Range: $82580,00 - $82680,00 

Pay offered will vary based on job-related factors such as location, experience, training, skills, and abilities.

 

At Crocs, Inc. we believe in the power of a blend of in-person and virtual collaboration to drive creativity and strengthen relationships. Your participation in this flexible schedule plays a key role in building a connected and successful team. In-office requirements vary by our work personas: Resident (5 days), Collaborator (4 days), Connector (2-3 days), Explorer (fully remote). This role has been aligned to the Collaborator persona.

 

This organization participates in E-Verify.

 

This position is eligible to participate in a company incentive program. 

 

This position is eligible for company benefits including but not limited to medical, dental, and vision coverage, life and AD&D, short and long-term disability coverage, paid time off, employee assistance, participation in a 401k program that includes company match, and many other additional voluntary benefits. 

 

The application window is 45 days, but applicants are encouraged to apply as soon as possible after the posting date in order to ensure optimal consideration.  The posting will be removed if the job is filled before the application window deadline.

Job Category: Corporate 

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