Team Lead
Livingston, SCT, GB, EH54 6QX
At Crocs, Inc., every career offers a chance to make a real impact. No two journeys look the same. And that's exactly how we like it. Whether you’re welcoming customers into our stores, collaborating with global teams at our headquarters, or keeping operations moving at our distribution centers, your impact is real and valued. At Crocs, Inc. you’re not expected to fit a mold. You’re encouraged to break it and create something better.
Overview
As a Sales Team Lead you will play a pivotal role in providing valuable experiences and world class service to our consumers every day. In this position, you will be responsible for overseeing all opening and closing procedures, educating team members on products and promotions, and driving daily sales targets to achieve company goals and initiatives. This role offers the opportunity to grow alongside some of the industry’s finest teammates and partners.
What You'll Do
- Deliver outstanding service to our consumers using our C.H.A.R.M. service model
- Proactively contribute to creating an enjoyable team environment that encourages the sharing of suggestions, ideas and concerns
- Coordinate, delegate, prioritize and meet store deadlines, ensuring follow up on daily activities within the building
- Learn & assist in various departments within the store including consumer service, product knowledge and placement, visual presentation, and stock room management.
- Support team members in the daily execution of retail operations i.e., POS system management and use, stock replenishment, pricing and markdown processes, promotion of loyalty programs, and maintaining cleanliness and recovery standards
- Leads by example and collaborates with Store Management to improve personal key performance indicators through sales-driven techniques
- Adhere to Crocs, Inc. Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures
What You'll Bring to the Table
- 2 – 3 years of total retail experience; with a preference for candidates with previous store leadership roles
- Flexibility in work schedule, including availability for nights, weekends, holidays and extended hours, with regular attendance being essential
- A genuine excitement for retail and sales, with a passion for creating memorable shopping experiences for all consumers.
- Strong communication and interpersonal skills, building rapport with consumers and team members alike.
- A proactive approach to completing tasks efficiently and with attention to detail.
- A commitment to representing Crocs as a proud brand ambassador, embodying the brand’s values and helping drive its success.
The Company is an Equal Opportunity Employer committed to a diverse and inclusive work environment. We accept applications on an ongoing basis.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability, or any other classification protected by law.
Title: Team Lead
Salary or Pay Range: £0.00 - £13.50
Pay is dependent on experience and geographic area.
This position is eligible to participate in a company incentive program.
This position is eligible for company benefits including but not limited to medical, dental, and vision coverage, life and AD&D, short and long-term disability coverage, paid time off, employee assistance, participation in a 401k program that includes company match, and many other additional voluntary benefits.
The application window is 45 days, but applicants are encouraged to apply as soon as possible after the posting date in order to ensure optimal consideration. The posting will be removed if the job is filled before the application window deadline.
Job Category: Retail