Marketplace Manager
Gurugram, HR, IN, 122022
At Crocs, Inc., every career offers a chance to make a real impact. No two journeys look the same. And that's exactly how we like it. Whether you’re welcoming customers into our stores, collaborating with global teams at our headquarters, or keeping operations moving at our distribution centers, your impact is real and valued. At Crocs, Inc. you’re not expected to fit a mold. You’re encouraged to break it and create something better.
Overview
Crocs India is seeking a passionate, data-driven Account Manager to take end-to-end ownership of a leading online marketplace platform. This is a high-impact role, offering the opportunity to drive growth for an iconic global brand in India, which is Tier-1 strategic market.
What You'll Do
- Own the full P&L and drive revenue, profitability, and sell-through for the assigned marketplace balancing both strategic mindset and strong execution.
- Manage the relationship with platform account managers and build joint business plans
- Lead day-to-day operations including cataloguing, order management, visibility, pricing, and returns
- Collaborate with internal teams (merchandising, planning, marketing, supply chain) to ensure aligned execution
- Use data and insights to improve conversions, reduce costs, and unlock growth opportunities
- Track competition, platform trends, and consumer behaviour to stay ahead
- Execute platform campaigns and promotions in line with brand and business objectives
- Be hands-on and agile in solving operational issues, launching initiatives, and driving outcomes
What You'll Bring to the Table
- 7+ years of experience, with 5+ years of in e-commerce, with direct marketplace management
- Prior experience in fashion or footwear industry is an advantage
- Strong account management and stakeholder communication skills
- Highly analytical with strong excel and data interpretation skills
- A self-starter with a “hustler” mindset - ready to take ownership and make things happen
- Willingness to get hands dirty, go beyond boundaries, and drive results
The Company is an Equal Opportunity Employer committed to a diverse and inclusive work environment.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability, or any other protected classification.
Job Category: Corporate