Assistant Store Manager, Starfield COEX
Gangnam-gu, Seoul , KR
At Crocs, Inc., every career offers a chance to make a real impact. No two journeys look the same. And that's exactly how we like it. Whether you’re welcoming customers into our stores, collaborating with global teams at our headquarters, or keeping operations moving at our distribution centers, your impact is real and valued. At Crocs, Inc. you’re not expected to fit a mold. You’re encouraged to break it and create something better.
Overview
As an Assistant Manager you will have the opportunity to provide valuable experiences and deliver world-class service to our consumers on a daily basis. In this role you will be responsible for opening and closing procedures, educating team members on product and promotions, and driving daily sales targets to achieve company goals and initiatives. This role offers growth opportunities and the chance to work with exceptional teammates and partners in the industry.
What You'll Do
- Deliver outstanding service to our consumers using our C.H.A.R.M service model
- Establish and nurture relationships with consumers, team members, and the community, demonstrating a passion for selling and finding innovative ways to engage with consumers
- Leads the store team in meeting and exceeding performance metrics, including sales, consumer service and charms
- Coordinate, delegate, prioritize and meet store deadlines and follow up on daily activities
- Contribute to creating an enjoyable team environment that encourages sharing of suggestions, ideas and concerns
- Learn & assist in various departments within the store including consumer service, product knowledge and placement, visual presentation, and stock room management.
- Support team members in the daily execution of retail operations i.e., POS system management, stock replenishment, pricing and markdown processes, loyalty program promotion, and maintaining cleanliness and recovery standards
- Adhere HEYDUDE Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures
What You'll Bring to the Table
- Must be 18 years or older
- 2 – 3 years of total retail experience, with a preference for candidates with previous store leadership roles
- Proven leadership skills, with a drive to challenge, empower, and achieve team results
- Proven communication skills (written and verbal) to store team, operations managers, District Managers & corporate partners
- Desire to succeed in a high growth, fast-paced retail environment
- Flexibility in work schedule, including availability for nights, weekends, holidays and extended hours
The Company is an Equal Opportunity Employer committed to a diverse and inclusive work environment.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability, or any other protected classification.
At Crocs, Inc. we believe in the power of a blend of in-person and virtual collaboration to drive creativity and strengthen relationships. Your participation in this flexible schedule plays a key role in building a connected and successful team. In-office requirements vary by our work personas: Resident (5 days), Collaborator (4 days), Connector (2-3 days), Explorer (fully remote). This role has been aligned to the Resident persona.
Job Category: Retail