Sr. eCommerce Technical Project Manager
Broomfield, CO, US, 80021
Overview
Crocs is looking for a Sr. eCommerce Technical Project Manager to lead technical execution and project management for initiatives across Crocs-operated digital websites and platforms. This person brings a wealth of experience, domain expertise, and excitement around eCommerce, digital delivery, and operations. Additionally, this role will help evolve processes and delivery best practices. This is a fast-paced role that requires someone with a high degree of technical understanding, attention to detail, critical thinking and problem-solving skills, an ability to develop creative solutions, and experience in the digital world.
What You'll Do
- Responsible for coordination and execution of sophisticated, technical, cross-functional eCommerce projects.
- Lead team agile ceremonies – daily standups, backlog refinement, sprint planning, sprint review, sprint retros.
- Schedule and lead all other vital meetings, build and run the agendas, capture and distribute all notes; ensure meetings are maximally productive.
- Identify and help prioritize tasks needed to fulfill requests and subsequently identify the technical resources needed.
- Keep work on track through detailed Jira ticket management, clear task lists, issue tracking, status reports, and meeting notes.
- Create and maintain project documentation in Confluence.
- Drive and facilitate quick and informed decision-making across different levels of the organization.
- Build and lead detailed (and often compressed) work back plans and production schedules when needed.
- Serve as liaison between eCommerce delivery, IT, finance, customer Service, merchandising, global marketing, legal and other cross functional teams within the Crocs organization.
- Help troubleshoot production issues and dig deep into a problem across multiple systems at various levels.
- Know every detail of the given digital project at any given moment and serve as the “go-to” for all other members of eCommerce delivery team.
- Partner with QA to ensure proper test plan coverage and supervise testing of all project deliverables.
- Keep teammates focused and productive.
What You'll Bring to the Table
- BA/BS in Computer Science, Business Administration, or related field.
- 7+ years of technical project management experience at a brand focused on direct-to-consumer eCommerce, or at a digital agency.
- Prior experience with agile methodologies and ceremonies is required.
- Prior technical experience, experience as a developer or other validated technical expertise desired.
- In depth experience managing digital projects such as direct-to-consumer websites, mobile apps, and integrations.
- Proven understanding of end-to-end eCommerce, from front-end to back-end, including eCommerce platforms, CMS (content management systems), OMS (order management systems), WMS (warehouse management systems), and shipping/fulfillment processes.
- Strong understanding of the Salesforce Commerce Cloud platform preferred.
- Experience with front-end technologies such as React, Content Management Systems, DAM integrations, Storybook, component-based design.
- Experience working in Jira and Confluence.
- Ability to understand and communicate highly technical concepts to a variety of audiences.
- Demonstrated confidence, leadership skills, comfortable directing teammates and holding teammates accountable.
- Demonstrate a sense of ownership and urgency in managing your projects.
- Demonstrated talent for creating a positive, motivating environment.
- A commitment to continuous learning and a passion for growth.
- Comfortable with high pressure, high profile and fast-paced environments.
- Exhibits exceptional organizational skills and meticulous attention to detail.
- Comfort with ambiguity and a flexible demeanor toward evolving responsibilities and environments.
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The Company is an Equal Opportunity Employer committed to a diverse and inclusive work environment. We accept applications on an ongoing basis.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability, or any other classification protected by law.
Title: Sr. eCommerce Technical Project Manager 
Salary or Pay Range: $100,000-$110,000
Pay offered will vary based on job-related factors such as location, experience, training, skills, and abilities.
At Crocs, Inc. we believe in the power of a blend of in-person and virtual collaboration to drive creativity and strengthen relationships. Your participation in this flexible schedule plays a key role in building a connected and successful team. In-office requirements vary by our work personas: Resident (5 days), Collaborator (4 days), Connector (2-3 days), Explorer (fully remote). This role has been aligned to the Connector persona.
This position is eligible to participate in a company incentive program.
This position is eligible for company benefits including but not limited to medical, dental, and vision coverage, life and AD&D, short and long-term disability coverage, paid time off, employee assistance, participation in a 401k program that includes company match, and many other additional voluntary benefits.
The application window is 45 days, but applicants are encouraged to apply as soon as possible after the posting date in order to ensure optimal consideration. The posting will be removed if the job is filled before the application window deadline.
Job Category: Corporate
Nearest Major Market: Denver
