Sr. Marketplace Management Specialist
Broomfield, CO, US, 80021
Overview
Crocs Inc is seeking a highly organized and detail-oriented individual to join our team as a Sr. Marketplace Management Specialist. In this enterprise and cross-functional role, you will be responsible for various analysis, tasks and activities to protect the Crocs and HEYDUDE Brands. Your work will focus in three areas: online distribution, gray market monitoring and enforcement, and trade term compliance. Your primary duties will include analysis for online marketplace controls, evaluating gray market sellers & implementing tasks for enforcement, supporting improvements in supply chain transparency, supporting legal execution and analysis against gray market activities. You will work closely with various departments, including but not limited to sourcing, digital, legal, sales, and logistics.
What You'll Do
- Support existing online distribution strategies by monitoring, reporting, and analyzing multiple markets and marketplaces.
- Support and promote new online distribution strategies through marketplace analysis, sales reports evaluation and clear communication with sales leadership to hold ourselves and partners accountable.
- Participate in the account approval process for online sales, conducting thorough evaluations and assessments.
- Support investigations into online selling and provide analysis in conjunction with outside vendors and internal leadership to address online infringement issues promptly.
- Generate reports and conduct analysis on gray market sellers, to identify trends and source.
- Conduct product test buys and conduct sourcing analysis. Analyze product test buy data to identify trends by sellers, product, and source.
- Collaborate cross-functionally with departments such as legal, sales, and customer support to address gray market issues effectively.
- Enhance supply chain transparency by helping implement strategies and programs to improve product visibility and traceability.
- Support analysis with external vendors for trade term compliance.
What You'll Bring to the Table
- Bachelor’s degree in business or a related area, or equivalent professional experience.
- 3+ years experience in brand protection, digital marketplaces such as Amazon or brand digital commerce.
- Experience buying, selling and navigating online marketplaces.
- Experience analyzing and presenting data.
- Strong Digital Commerce knowledge across domains (e.g. Marketing, Site, Brand Commerce, Merchandising, Go To Market, Marketplaces, Etail (Amazon).
- Comfortable working and analyzing data in Excel.
- Strong written and verbal communication skills.
- Experience in brand protection and marketplace management.
- Positive attitude and willing to learn.
- Understanding of or exposure to global supply chains.
- Ability to influence cross-functionally across various levels and departments in the organization (e.g. Global Digital Teams, Local Cross-Functional Teams).
- Experience and demonstrated capability to execute and iterate rapidly.
- Strong entrepreneurial mindset.
- Balanced strategic and tactical thinker with strong presentation, problem-solving, analytical, and multi-tasking abilities.
- Ability to influence and engage cross functionally in a matrixed organization.
The Company is an Equal Opportunity Employer committed to a diverse and inclusive work environment. We accept applications on an ongoing basis.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability, or any other classification protected by law.
Title: Sr. Marketplace Management Specialist 
Salary or Pay Range: $80,000 - $90,000
Workplace Persona: Collaborator
Pay offered will vary based on job-related factors such as location, experience, training, skills, and abilities.
This position is eligible to participate in a company incentive program.
This position is eligible for company benefits including but not limited to medical, dental, and vision coverage, life and AD&D, short and long-term disability coverage, paid time off, employee assistance, participation in a 401k program that includes company match, and many other additional voluntary benefits.
Job Category: Corporate
Nearest Major Market: Denver