Sr. Manager, eCommerce Technical Project Management

Requisition ID:  1147
Job Location(s): 

Broomfield, CO, US, 80021


Crocs is looking for a Sr Manager, eCommerce Technical Project Management to lead all aspects of technical execution and project management for initiatives across Crocs-operated digital websites and platforms. This role will be responsible for directly supervising our existing Project Management team, as well as serving as the Project Management lead and escalation point on our highest priority projects and initiatives. The leader in this role will implement and evolve processes and standard methodologies within our established agile framework. Candidates must have previous, shown experience both directly leading sophisticated technical projects as well as experience leading, mentoring and growing a team of digital/eCommerce project managers. This role will interact closely with other leaders across the Crocs organization and be ultimately accountable for all Digital Project Delivery.

What You'll Do

  • Directly supervise, lead and mentor existing eCommerce Project Management team
  • Grow and evolve the project management team to meet the needs of the business
  • Responsible for coordination and successful execution of all Digital projects handled by your team
  • Partner with leaders in eCommerce product management, development, technical operations, QA and UX to continually improve our ways of working
  • Develop and maintain department metrics and scorecards using Atlassian tools to help supervise and share the health of project delivery practice
  • Drive and facilitate quick and informed decision-making across different levels of the organization
  • Schedule and lead all vital meetings, build and be responsible for the agendas, assemble and distribute all notes; ensure meetings are maximally productive in minimal time.
  • Keep work on track through clear task lists, issue tracking, and program-level status reports
  • Serve as liaison between eCommerce delivery, eCommerce merchandising, global marketing, IT, finance, legal and other cross functional teams within the Crocs org
  • Build and handle detailed (and often compressed) work back plans and production schedules when needed
  • Facilitate testing of all results and changes. Closely partner with our QA and release management leads.
  • Ensure that all projects are appropriately staffed and help balance team resources
  • Facilitate lessons learned sessions to drive process changes, future improvements and innovation

What You'll Bring to the Table

  • BA/BS in Computer Science or related field (or equivalent hands on experience)
  • 10 years of technical project management experience at a digital agency or brand passionate about direct-to-consumer eCommerce
  • 5 years proven experience directly supervising a team of eCommerce/digital project managers
  • Have previous experience leading a project management department passionate about direct-to-consumer digital commerce initiatives for a large brand or agency
  • Previous technical experience, experience as a developer or other validated technical expertise desired
  • Have experience with agile principles and ceremonies, including working within a sprint-based Scrum framework, Kanban framework, etc.
  • Expert experience with Jira, Confluence, and the Atlassian suite of tools. 
  • Have mastery and first-hand experience of all executional tasks required to carry out technical digital projects
  • Have the ability to troubleshoot production issues and dig deep into a problem across multiple systems at various levels
  • Know every detail of the given digital project at any given moment, and serve as the “go-to” for all other members of eCommerce delivery team
  • Strong understanding of the Salesforce Commerce Cloud platform, Shopify platform, content management systems, headless eCommerce, and other eCommerce architectures/platforms a plus
  • Ability to understand and communicate highly technical concepts to a variety of audiences 
  • Certified Scrum Master (CSM) certification a plus


Applications accepted on an ongoing basis.



The Company is an Equal Opportunity Employer committed to a diverse and inclusive work environment. 


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability, or any other classification protected by law.


Title: Sr. Manager, eCommerce Technical Project Management 

Salary or Pay Range: $140,000 - $150,000  

Workplace Persona: Collaborator  

Pay offered will vary based on job-related factors such as location, experience, training, skills, and abilities.


This position is eligible to participate in a company incentive program. 


This position is eligible for company benefits including but not limited to medical, dental, and vision coverage, life and AD&D, short and long-term disability coverage, paid time off, employee assistance, participation in a 401k program that includes company match, and many other additional voluntary benefits. 


Job Category: Corporate  

Nearest Major Market: Denver