HR Operations Excellence Manager
Broomfield, CO, US, 80021 Westwood, MA, US, 02090 CO, US, 80020
At Crocs, Inc., every career offers a chance to make a real impact. No two journeys look the same. And that's exactly how we like it. Whether you’re welcoming customers into our stores, collaborating with global teams at our headquarters, or keeping operations moving at our distribution centers, your impact is real and valued. At Crocs, Inc. you’re not expected to fit a mold. You’re encouraged to break it and create something better.
Overview
The HR Operations Excellence Manager of Crocs, Inc., is responsible for leading and executing strategic HR initiatives that enhance operational efficiency, compliance, and employee experience. This role blends project management expertise with HR process knowledge to drive transformation across systems, functions, and service delivery.
What You'll Do
- Co-Lead and execute cross-functional HR operations projects, ensuring alignment with global HR strategy and business objectives.
- Partner with HR Shared Services teams to streamline processes and implement scalable solutions.
- Manage project timelines, deliverables, and stakeholder communications across multiple regions and time zones.
- Support system implementations and enhancements (e.g., SAP SuccessFactors, ServiceNow) by gathering requirements, testing, and training.
- Collaborate with internal stakeholders to ensure data integrity, reporting accuracy, and adherence to global standards.
- Monitor project KPIs and provide regular updates to leadership on progress, risks, and mitigation strategies.
- Contribute to change management efforts, including documentation, training, and communication plans.
What You'll Bring to the Table
- 3+ years of experience in HR operations or project management within a global organization
- Proven ability to manage multiple projects simultaneously with a high degree of autonomy.
- Excellent communication and stakeholder management skills across global teams.
- Analytical mindset with experience in process mapping, root cause analysis, and continuous improvement.
- Demonstrates a strong passion for data analytics with hands-on experience in tools such as Excel, Power BI, and other reporting platforms to drive insights, inform decision-making, and optimize HR processes.
- Proficiency in Microsoft Office Suite
- Experience with project management tools is a plus and/or any project management certifications such as PMP, Lean Six, etc.
The Company is an Equal Opportunity Employer committed to a diverse and inclusive work environment. We accept applications on an ongoing basis.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability, or any other classification protected by law.
Title: HR Operations Excellence Manager 
Salary or Pay Range: $100,000 - $115,000
Pay offered will vary based on job-related factors such as location, experience, training, skills, and abilities.
At Crocs, Inc. we believe in the power of a blend of in-person and virtual collaboration to drive creativity and strengthen relationships. Your participation in this flexible schedule plays a key role in building a connected and successful team. In-office requirements vary by our work personas: Resident (5 days), Collaborator (4 days), Connector (2-3 days), Explorer (fully remote). This role has been aligned to the Connector persona.
This position is eligible to participate in a company incentive program.
This position is eligible for company benefits including but not limited to medical, dental, and vision coverage, life and AD&D, short and long-term disability coverage, paid time off, employee assistance, participation in a 401k program that includes company match, and many other additional voluntary benefits.
The application window is 45 days, but applicants are encouraged to apply as soon as possible after the posting date in order to ensure optimal consideration. The posting will be removed if the job is filled before the application window deadline.
Job Category: Corporate
Nearest Major Market: Denver