Assistant Store Manager, Operations Full Time
NY, US, 11026
Overview
As an Operations Assistant Manager, you will play a crucial role in providing outstanding service to our consumers on a daily basis. Your responsibilities will include overseeing opening and closing procedures, educating team members about products and promotions, and driving sales targets to achieve company goals. This position offers opportunities for growth alongside talented colleagues and industry partners.
What You'll Do
- Provide outstanding service to our consumers using our C.H.A.R.M service model
- Demonstrate a passion for operations & organization, creating and following processes
- Leads the store team in exceeding performance metrics including sales, charms, consumer engagement and others
- Coordinate, delegate, prioritize and meet store deadlines and follow up on daily actives
- Foster a collaborative team environment, encouraging the sharing of suggestions, ideas and concerns
- Learn & assist in various departments within the store including consumer engagement, product knowledge and placement, visual presentation, and stock room management.
- Support team members in executing retail operations, such as: POS system management, stock replenishment, pricing, loyalty programs, and store cleanliness and recovery standards
- Adhere to Crocs Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance
What You'll Bring to the Table
- Must be 18 years or older
- 2 – 3 years of total retail experience; previous experience in a store leadership role is preferred
- Validated leadership skills, with the ability to challenge, empower and drive team results
- Excellent communication skills (written and verbal) when interacting with store team members, operations managers, district managers and corporate partners
- Valid driver’s license and clean driving record may be required
- Desire to succeed in a high growth, fast-paced retail environment
- Flexibility in work schedule, including availability for nights, weekends, holidays and extended hours, with regular attendance being essential
- The work environment and physical demands described here are representative of those that an employee will encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these duties
- Ability to move merchandise with appropriate equipment to and from the backroom and sales floor daily
- Ability to place and arrange items on all shelves and racks daily
- Ability to climb and descend ladders carrying merchandise daily
- Ability to lift 30 pounds or more with assistance daily
- Ability to be on your feet for at least 8 hours per shift and to continuously move around all areas of the store daily daily
- Ability to also be required to stand, walk, kneel, or balance for a duration of time daily
- Ability to read instructions, reports, and information on computer/register screens and to key information into the computer daily
The Company is an Equal Opportunity Employer committed to a diverse and inclusive work environment. We accept applications on an ongoing basis.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability, or any other classification protected by law.
Title: Assistant Store Manager, Operations Full Time
Salary or Pay Range: $24.00 - $28.50
Pay is dependent on experience and geographic area.
This position is eligible to participate in a company incentive program.
This position is eligible for company benefits including but not limited to medical, dental, and vision coverage, life and AD&D, short and long-term disability coverage, paid time off, employee assistance, participation in a 401k program that includes company match, and many other additional voluntary benefits.
The application window is 45 days, but applicants are encouraged to apply as soon as possible after the posting date in order to ensure optimal consideration. The posting will be removed if the job is filled before the application window deadline.
Job Category: Retail
Nearest Major Market: Long Island
Nearest Secondary Market: New York City